Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Friendly staff got the deal done quick and were helpful with information about getting my first car
First time we have bought a vehicle online, and were thoroughly impressed with every aspect of the purchase from the friendly professional people to the super efficient service, and are really pleased with Honda CRV we bought. would give 6 stars if we could ,thankyou
I have just bought a Volvo from them & would have no hesitation recommending them.
Got an amazing car and with all the excellent specific filters could find exactly what I wanted ! Perfect site in my opinion wouldn't go anywhere else !!
Ian O
just got used car from this dealer and it is excelent the car was handed over imaculate had just over two weeks now runs like a new car the salesmen and staff are very knowedgable and very helpfull the car was serviced and mot with a good waranty with a few jobs other garages might have let go i am over moon with it and the way the staff handled the sale cant praise them enough would recomend anybody to buy from them they only sell good cars checked over by profesional for the salesmen five stars and the rest of the staff five stars well done newton and lee
Very knowledgable and sales man very helpful , trustworthy when they let you test drive the car
Great service all round. Great to be able to test drive
We brought a skoda octavia and its been fantastic.the staff are very experienced and friendly and we got a really good deal with extras.would highly recommended them .
Fantastic service from the staff. They made me feel like a valued customer. I have no hesitation in recommending them to anyone looking for an honest down to earth dealer.
excellent staff bent over backwards to help find me the right car delivered car done everything that i asked for would deal again with newton and lee
Bought a nissan juke from here car is great and customer service was great too!
I found staff really helpful they did not push us to buy and answered all of my questions very honestly and they gave good advice. I was left alone to browse and we felt very at ease whilst at the garage, the whole process was stress free and very easy. I would definatly recommend this garage and I will be going again when we are upgrading my husband's car.
The purchase was easy but there were/are problems with the vehicle. Despite these problems Newton & Lee are working at addressing them all and I am confident that they will be solved to a satisfactory standard.
1st class service from a car sales garage that the Consett area has needed for a long time
Excellent service, fair straight and honest. They did exactly as I'd hoped for. A pleasure buy from
No hassle or pressure to buy. Given time to have a good look over the car.
Brilliant service Car seen on a Sunday when showroom was closed Viewed and Test drive Tuesday Bought and in our possession Friday
Excellent service from the staff. Very helpful and friendly.
Newton and Lee Automotive Ltd are an outstanding dealer...excellent customer service very detailed in what vehicle they are selling To say I would be over the moon with my purchase.. would not be an marks all-around!
Down to earth sales team no pushing to buy do buy everything done guickly and efficiently.
John k
Outstanding service very friendly none pushy staff very easy to deal with and very helpful,hassle free purchase would highly recommend.
Excellent service from beginning to end. Very helpful
Easy to deal with everything they said they would do they did and more very friendly and polite cars are all top quality. Only had the car a week and love it . Great to deal with
Very helpful and friendly nothing was a bother to them. I was helped with every query and follow up was great , would highly recommend.
Barry was very helpful, would highly reccomend this car dealer garage
This was the first time purchasing a car from a dealership and the experience came very easily. I was given good advice throughout the process and couldn't be happier with the car itself.
Fantastic great company who really care for customers
Great company to deal with no pushing for sale help with transferring of private plate not a problem when I had difficulty with delay
We purchased a 2nd hand Mercedes, there was no hard sell we were allowed to take the car for a test drive, and were not pushed to buy a lovely family owned garage who I would encourage anyone to buy from
Ian J
I found the whole experience from beginning to end fantastic service, friendly staff and the car was prepared and presented 1st class thanks to Brian for all your help
Excellent experience from start to finish. Sales staff(Barry) was a pleasure to business with
I found the guys at Newton and Lee to be friendly, helpful and efficient. Buying a car over a long distance especially in lockdown is challenging but it was all completed smoothly and efficiently. And the car was exactly as described and in excellent order. Thank you guys!
Excellent customer service, enquired on line very swift response. Collected car a few days later in safe and secure way.
Great service, good selection of cars. Helpful staff.
Very helpful happy staff and nothing is a problem would highly recommend this garage
Very good service , friendly and sales team made it as painless as possible
Absolutely wonderful experience from start to finish - purchased pre owned car which was given a full service/valet before I collected it - accepted good offer for my PX trade in - all in all - an enjoyable experience. Furthermore, received 6 months AA backed warranty which covers just about all electrical/mechanical components. Can't say enough about all the staff at this dealership - they were without exception - really nice laid back people - with no pressure whatsoever - I would highly recommend this dealership next time anyone is thinking of buying a quality car. A shining light in this Covid world we now live in.
No Hassel a pleasure to deal with. Highly recommended
Excellent knowledge about the car and the service was great from start to finish. Would definitely recommend.
Fast response, got me the best deal and I got the car quickly. Staff were friendly, approachable and fun. Really Brill.
The team at Newton and Lee are very knowledgable and will strive to find the right car at the right price your budget They don't just try to sell you a car if it's not in stock they'll do their best to find it Would definitely recommend them
Helpful, friendly and DO NOT try to sell you policies, warranties etc that you dont want or need. Highly recommended.
Lovely friendly staff great range of cars available. Excellent customer service
Purchased a car over the lockdown period which thought would be difficult, but Newton & Lee made the process very easy for me. All the staff have been great communicators and delivery went smoothly. Car is in great condition and extremely happy with it, would definitely buy from them again. Thanks again.
I made an appointment to go and view an Insignia estate at Newton & Lee of which I was very interested in. I spoke to Brian on the telephone prior to going and he greeted me on arrival. I have had a lot of bad experience with buying cars from main dealerships in the past so wasn't really sure what to expect from a smaller dealer. But needless to say what a fantastic experience! It was more like a fun day out than going to buy a car. There was no hard sell and there was no dollar signs in his eyes for commission and he seemed more like a friend than a salesman which suited me down to the ground. We drank a lot of coffee and did a deal with no quibble at all and I was over the moon and left with the car the same day to save me a return journey as I required the car immediately for a new job. There was even three quarters of a tank of fuel in it for me. In the past from a main dealer the car has always had the fuel warning light on and they have offered to fuel it at my expense. There was a couple of issues which I knew about but Brian did offer to get the few things done before collection but as I was leaving with it the same day he said he had it all in hand. To get the few jobs done it wasn't easy mainly due to lockdown restrictions at the time but if I rang and it was Brians day off then Anthony took over and he was excellent with his customer service too. The work was done locally to where I live and sorted direct with Newton & Lee. Basically I will never dream of going to a main dealer ever again unless I was buying a brand new car but as I normally buy one 2 or 3 years old then this was a fantastic experience. When the time comes to change the car I can guarantee this will be my 1st port of call. Well done guys and thankyou.
Very professional and pleasant . Would definitely use this garage again
Johanna C
I have just purchased a fiat panda 4x4 from you and wanted to say how impressed I have been with the service I have received from Barry. From my initial phone call to ask about the car and gain some further knowledge about it, to getting it ready for delivery through to the actual delivery itself (to Norfolk) the service I have received has just been exemplary. AND exceeded my expectations. It lived up to the evaluation of the car Barry gave me. I am extremely happy with my new car.
Nice people with right attitude,thank you guys,God bless you all and have nice 2021 ,hope will be better than 2020
Extremely helpful staff, very straight forward purchase. No hard sell. Would definitely recommend.
Great experience and the staff were really helpful.

Team were friendly, knowledgeable and willing to accommodate my timeframe(which was tight). Felt like a family business should but doesn't always in these times.
Fantastic hassle free service from start to finish, very friendly and approachable staff, highly recommend buying a car from this dealership

I wanted a car with good history, relatively low miles and in good condition. Went on Autotrader and narrowed it down to two cars. I made enquiries, one of the dealers never came back to me, however, Newton and Lee came straight back. They offered me a fair deal on my px and put no pressure on me to buy. Since I lived at the opposite end of the country to them, they offered to send me a detailed video of the car and would deliver it to me and collect my px if I decided to buy. I did!! Upon delivery the car was everything and more than they had described. The whole transaction was so simple and both the owners were an absolute pleasure to deal with. I have always been wary of car dealers in the past but Newton and Lee are the real deal. Super friendly, honest and do what they say on the can so to speak! I would buy from them again and would not hesitate to recommend them to anyone. Thank you guys!! Mike Abrahams. Southampton
Very friendly very helpful would certainly reccomend to other people
Fantastic experience really went the extra mile for me and had the car ready for when I wanted it couldn't be any happier 100% reccomend buying from here
Excellent technical skills, Kind mannered, not pushy, all in all a great buying experience. Tony kept his promises and I'll certainly recommend him.
Extremely friendly people very helpful from start to finish
Very straightforward purchase of my new car. Friendly staff. The car was ready on the day promised, and even had half a tank of fuel in. The price of the car was very reasonable. Would definitely go there again for my next car. Highly recommended.
Quality dealership with down to earth staff. They give you full piece of mind and deliver on everything they promise.
Very friendly experienced staff. Not pushy at all, listen to what you are looking for and what your budget is. Nothing was too much hassel. Very quick and straight forward process.
Excellent service from beginning to end all the staff are amazing
Excellent service from beginning to end all the staff are amazing
Thanks Brian and Anthony for your excellent service and and im really happy with the car,i have no hesitation in recommending you to friends and family Thanks again Jim
Absolutely perfect experience! I live over 200 miles away from the dealers and they've been nothing but helpful and made sure we can do everything in such manner that all the paperwork and everything ready. Absolute smooth process.
Excellent experience so friendly and helpful. Couldn't do enough to ensure the sale was straight forward and easy you completed in particular Brian
Absolute first class experience, if you are looking to buy a car from an experienced, sales person who won't hound or pressure you then look no further. They truly are down to earth, friendly and I cannot recommend highly enough.
Excellent experience, saw car on line, booked to have a look and test drive, no pressure at all, very happy with the car so far. Would highly recommend to all
The service I received was excellent. Very friendly and helpful. Kept me up to date on the whole process from finance to mot to picking up my car. Would definitely recommend them.
Great experience from start to finish. Tony and his team couldn't have been more helpful, particularly when committing to a car unseen.
A very professional experience, with helpful members of staff.
Excellent experience in visiting Newton and Lee in Consett. From choosing a new car, going for a test Drive, talking through all the options and finally driving away our new Family Car. Special thanks to all staff. If you are local to Consett why travel out of the area to look for a car. Newton and Lee are friendly no pushing a sale that's not right for you. If you are looking to buy a Car look no further Newton and Lee very trustworthy Garage. They even gave us 4 new tyres at no extra cost.
Great garage very friendly and helpful. Stress free part exchange experience! Thank you Bryan & team I love my new car!
Love my new car!! Anthony was excellent. Gave me a very fair price for my part exchange. Sorted everything out for me so I got my new car much quicker than expected. Will definitely recommend them to family and friends as the service I received was 5 star. Thank you
I bought a second hand car from Newton and Lee Automotive a couple of month back, the car itself is great, there was a few things I wasn't happy with when buying the car but they went above and beyond with no Hesitation and sorted it straight away, I even got a courtesy car while mine was in their garage, and a full tank of fuel when I picked mine back up. Great garage, great staff, all down to earth and honest. Highly recommend these.
Brilliant hassle free car buying . From looking around to buying our car everything was just relaxed and friendly would have no problem recommending this dealership to anyone looking to buy a good quality used car
I thought they were very helpful didn't have to do anything they done it all for me. I thought they were amazing and very thoughtful in every way I would recommend them to anybody first class people and very caring. Thank you very much for everything.
Fantastic company, everyone was very helpful made buying a car very simple.even put 4 New tyres on for me.i would recommend them to anyone.a very well run company.
Very friendly and very helpful from start to finish
I can't rate this dealership enough. All the staff were extremely helpful and patient trying their best to find me a suitable car.
This is the first time I've bought a car on finance so I was a little unsure what to expect. I felt like royalty and was treated with so much respect by all members of staff there. The whole process was explained to me and never was I under any pressure to buy. When asked what sort of car I had in mind I was then shown the website to take a look if anything took my fancy. There were so many to choose from. I knew I wanted a bigger car and we went from there. Upon choosing the car I was communicated throughout each process. I was shown how to use the car and he even helped me do the car tax which was an added awesome bonus as i'm not good at setting things up like that. A wonderful company to have had the pleasure of dealing with. One very happy customer :)
Straight talking dealership who went " above and beyond" in my recent transaction. Kind of place you can build a long term relationship with return business.

Recently purchased Audi from Newton and Lee found all the staff to be very friendly and helpful. The car was as described on web site and well priced. Could not fault service
Very good customer service with a great car received, could not be happier.
Travelled 100mile to this garage and I would certainly use them again to buy a car in the future.
Not what you'd expect from a car dealership, not pushy or chasing a sale. I always felt in control and never hassled. I dealt with a chap who was great, nothing was to much trouble, he even opened up on a Sunday so we could take the car for a test drive. The whole experience of buying a car was easy and not stressful in anyway. I've had a few small issues with the car since the purchase but the garage always sort things without any quarrels. Great sales and after sales care. I will definitely be looking at using the garage in the future.
First class for service and sales will buy another car in a few years nothing was to much trouble went out of the way to assist me
First class service. They are all great guys and literally done everything for me which really helped! I would definitely recommend Newton & Lee to anyone looking to buy or sell a car.
Testimonial :Just wanted to say Thanks very much for the amazing 5 Star service we received when we bought our Skoda recently. Living up in Alnwick we were a little apprehensive about dealing with a garage a little way away. We needn\'t have worried. Everything worked brilliantly and I would like to especially mention Bryan and Anth for what their assistance which was above and beyond the call of duty. They should receive immediate promotion and a cracking salary increase. Thanks again and hope to deal with you again in a few years time (Karoq or Kodiak next time).
Very helpful and honest gentlemen to deal with, everything went smoothly.
Great service, travelled from Manchester and the car was even better than pictures well worth the trip
My experience and Newton & Lee was great. It was as simple as ringing to make sure the car I was wanting to view was in stock before I travelled, turning up to view and take the car out for a test drive, email them to say I would like the vehicle, wait a couple of days for it to be prepared, then pay and take it away. There was no hassle, pressure or frustration. Fantastic experience, thanks to the team.

The staff at the garage were very helpful when I was searching for a new car and also very friendly.
Absolutely brilliant ,staff very friendly and extremely helpful.Thank you
Great set of guys, I got a good deal on my new car, very relaxed experience with no pressure.
Excellent service. Bought a car there for my mother the price was good, communication was excellent, pre delivery service was good and pickup was faultless. Would buy from them again without a second thought.
Couldn't fault the service at newton and lee, done everything I wanted done to the car with no issues. So friendly, staff was lovely to deal with. Was exact car I wanted so I'm was over the moon
Great buying experience. No pressure, full disclosure on the car, delivered exactly what was promised. Would I buy from them again? Yes I would.

Very helpful and friendly staff, specially Anthony who helped me through the process. Sorted out my car purchase with ease. Highly recommended...
Excelent experiance, very helpfull to my requirements, allowing plenty of time for me to arrange the removal of my mobility scooter hoist prior to sale, the same for swaping my towbar. the car was finally delivered within a time span allowing for both insurance and tax to be arranged .

Excellent service would recommend tony and brian to anyone.

Cannot fault service received. Delivered to the door. Would use them again.

The team at Newton and Lee were extremely helpful, they found me the car I wanted and they kept me informed every step of the way. I wish them well and hope they are able to open again in the near future, I would not hesitate to recommend them to all my friends. I love my new car just wish I was allowed to drive it somewhere.
Very pleasant easy purchase. Looked after well and car has been a dream although we haven't been able to do much driving because of the virus.

Brilliant friendly service, very helpful guys, delivered the car on time, would definitely recommend them 100%
Seen a car on the internet and rang the car garage up, spoke to a lovely guy and arranged to go and view it, he told me he would keep the car for until I got there, Went to garage couple of days later and the car was fab, in great condition, the 2 men at the garage were absolutely amazing, so friendly and helpful, they went above and beyond for me When I picked the car up the next week it was like a brand new car, I would highly recommend this company and would certainly go back when I need a new car, 🤩
The car is brilliant and the service is second to none. Newton and Lee helped me through the whole experience and they will go the extra mile. If you are looking for a decent motor with exceptional customer service than Newton and Lee is the place to go. Thanks guys!
Absolutely amazing guys Tony &Bryan would recommend this garage to everyone if your looking for a new car service is second to none .really genuine great cars at a superb price .Adele & Jeff mann
very friendly staff,great selection of cars to suit everybodys needs at very reasonable prices,felt at ease with staff very helpfull and not pushy,would highly recomended this company to anyone wishing to purchase a car
Have recently purchased a vehicle. Very helpful, not pushy, answered a lot of endless queries very patiently. Exceptionally helpful and great to deal with. Not in the habit of leaving reviews but they deserve it.

Great dealership, very informative, friendly and happy to help with advice etc
Great customer service. Excellent selection of cars.
Amazing from start to finish, test drove the car on Tuesday and picked it up Friday. Accommodated all of my needs, smooth handover and just so down to earth.
Fantastic service from the team at Newton and Lee and I would highly recommend them
Excellent service everything about the car was explained in full and I was given a fair price for my trade in and they took care of the hand over car tax excetra on the car I purchased.
Very friendly and helpful service. No pressure and no hard selling. Found the car I liked and was helped through the finance option which suited me fine. I'd really recommend this place to everyone. Fantastic service.
Excellent gentleman. Was very kind in all he said. Very friendly . No complaints at all.
Very helpful staff and came away with exactly the deal I wanted

Bought a very good car just before Christmas and the whole experience was excellent . The guys are very friendly ,helpful and not pushy at all. Would buy another car from them without any hesitation
Great guys, really went the extra mile. I bought the car from distance without seeing it so has to trust them. It was even better that I expected and I am delighted. I Would not hesitate to recommend Newton and Lee
Lovely guys selling fantastic cars with a great warranty for peace of mind. I would highly recommend Newton and Lee and I shall be back in the future for my next car. Many thanks, Simon
I saw a car on line and went to the showroom. It was a great experience, no hard sell, just helpful and informative and no bull! Great after sales too. Would recommend to anyone.
Very good experience with them,All staff are very friendly and helpful Highly recommend them.

Great service and a pleasure to deal with, very helpful no hard sale just a pleasant service
Helpful and friendly staff. Fair prices and genuine cars. Will Definitely recommend this garage to everyone.
Very helpful and friendly staff. Would definitely recommend this dealership.
excellent service bought a car from this dealership last week the car was prepped way beyond my expectations tony was a real gent to deal with HIGHLY RECOMMENDED

I felt listened to and was able to make decisions at the rate I needed to. I was shown vehicles that matched what I knew I wanted and could afford.

Very helpful and really helped me with the car I wanted
I could not have been happier with the excellent customer service received. The sales Manager dealt with the sale and was a pleasure to deal with, he has vast experience in the trade and was on hand to answer any questions I had. He made a 40 mile round trip to pick me up on day of collection and made the whole experience a pleasurable one. I would have no hesitation in recommending Newton and Lee to others and they will be my first port of call in the future.

Very helpful and friendly! Didn't follow you around like most sales people or constantly try to sell the car to you. Instead, they were very relaxed and let us take our time and find a really nice car for a fantastic price. The test drive was fantastic - we had the car for a good half hour and again weren't constantly provided sales pitches - instead we had good conversations about all sorts from animals to politics! These guys are very trusting - I felt completely calm driving the car when other tests drives I've felt a bit on edge. Any questions we did have were answered in detail and completely honest. I part-exchanged my old car and the process was very smooth and I got a good deal for it. I would highly recommend buying a car from these guys, and we will definitely be buying future cars with them. 5-star service :)
I got my dream car a purple Peugeot which is steady and reliable and stable. The salesmen were lovely and not pushy at all.
Couldn't have been more friendly. Helpful with no pressure.
It was a pleasure dealing with Tony and Anthony at Newton and Lee Automotive. I got the mini I wanted and the buying experience ran smoothly. I would thoroughly recommend others to consider buying their next car from this company. The communication regarding the sale was exceptional.
Buying a car for me has always been a worrying time. This time around it was so much better. The car drives like a dream and the garage did exactly what they said they would do. Full service, mot and warranty. All done with a smile and very efficiently. We would definitely recommend. Thank you for restoring our faith in car salesmen!
Expert care let you browse at your leisure no pushy salesman following you around would highly recommend
first class service , first class people very reliable. the parcel shelf for the car had been mislaid by previous owner, so they sourced and retrieved it very quickly
Trouble free, friendly, professional and helpful staff. We will definitely be back and would recommend
Great experience very friendly and not pushy in any way car was at a good price compared to other dealers they even replaced two tyres on the vehicle they sold me and the existing ones didn't look bad at all.

Excellent service - I travelled from mid Wales to Consett to buy a Fiat Panda 4x4 with incredible low mileage. They inspired confidence that the car was as described and sent me some additional photographs to support this. I travelled with complete confidence (a 6 hr train journey) and the car was absolutely as expected. They arranged transfer from Durham station to the garage and had taxed the car for me before arrival (noticing I wouldn't have been able to do this without visiting the post office which was closed in the afternoon as the previous drive had been disabled and tax exempt). I had a pleasant 6 hr drive home and the car has performed as expected. One minor issue was resolved without fuss through my local garage with N&L Automotive covering the small cost. I cannot speak highly enough about this purchase experience.
Start to finish great guys to deal with No pressure. I got a good deal and first class service.
Fantastic staff very helpful - fabulous cars reasonably priced too - well worth a look
Excellent service would definitely recommend these guys 5star
Really nice and friendly garage. Car was ready when needed and the price was fair.
Excellent customer service I work Monday-Saturday arrangements were made so I could go to the garage on a Sunday even though they're not open would definitely recommend
Friendly, straightforward, efficient service. Would recommend.
Good experience very well looked after. Van as per the ad. No hassle. Would recommend the dealership
Excellent service friendly and very helpful would highly recommend
Out of the 4 cars I have bought, Newton and Lee's quality of service has by far exceeded the standard of all of them. From the beginning the salesman was a really nice guy and easy to get on with. I've had a lot of trouble in the past (mainline uk and Audi especially) so it was nice to be treat fairly. On top of the service he also threw in some freebies such as 15 months warranty, powder coating of the wheels, a new coat of paint and a nice bit of fuel in the tank. So far the car is running great, except for a little problem with the electronics but it will be covered by the warranty. Really can't thank them enough and if anyone is thinking about buying a used car this is the place to go even if was abit of a drive to get there!
Lovely sales people and no pressure to buy unlike some garages.
After reading all of the 5 star reviews I thought "these guys are too good to be true""¦..I was wrong. From the minute I stepped onto the forecourt I was greeted by both owners who instantly put me at ease. Nice test drive and was given lots of good advice and was very knowledgeable about the car I was interested in. There was no pressure at all and within 45 mins I had purchased the car over a cuppa. I picked the car up yesterday and although the guys were busy I was well looked after. Two genuinely nice guys who can't do enough for you and as I left they told me any problems to give them a call. Nice to know you have good aftercare after such a large purchase. I would absolutely recommend this dealership 100% and look forward to dealing with Newton and Lee in the future.

I had a great experience with Newton and Lee. On my first visit to browse staff were able to provide me with lots of help snd guidance in order to make an informed decision. A day later I made a purchase. It was very easy with a fadt turnaround to the get the car ready for me. I was kept in the loop the whole time. I would 100% recommend and will go back!

If you like pushy salesmen, don't go here. If you like being hassled and harangued, this is not the place for you. I was left to look around in my own time, but the friendly salesman (can't name him according to these rules, clue - starts with T ends with ony). There was no pressure, nothing was too much bother and the deal was completed quicker than anticipated. Great aftercare service too. Really can't recommend these guys enough - friendly local dealers!

Very helpful from start to finish. Impressed by speed of transaction etc. Wouldn't hesitate to recommend to family and friends.
We had a smooth easy transaction from beginning to end, very knowledgable and helpful with advice on everything car related, also we bought a really well priced car with great extras (after care , warranty)
Very helpful from start to finish. Impressed by speed of transaction etc. Wouldn't hesitate to recommend to family and friends.
Very friendly, honest and helpful gentlemen. They made finding and buying my first car a breeze.
We were looking for a car change but really didn't know what type we wanted In the end we bought a Tivoli and what a fantastically underrated vehicle it is. Nothing was too much trouble and no pressuring sales talk. Would definitely do business again with them. In fact I'm thinking already about another car ! Would absolutely recommend this garage if you have are considering a vehicle.
Amazing, friendly and do exactly what they say they will do for you. I was having a few issues with getting a car but the lads there are smashing
Absolutely amazing service and a good pair of lads there. After being denied my 3rd party finance the lads called me and helped arrange finance through another lender which was cheaper over a shorter term. I travelled from northumberland to get my car and i am glad i did love the car love the service and i will definately be back
So helpful professional and personal will be recommending to family and friends
Outstanding customer service from beginning to end . Would Highly recommend Newton and Lee Automotive Ltd Honest and reliable guys. Thank you again I Love my car. CH
Consett has needed a decent car dealership for a long time. These guys have delivered!. The cars are very well presented and in great order, well priced and come with a good package. Easy to deal with and very friendly, fantastic service start to finish would highly recommended to anyone. Thanks guys, we will be coming back in the future.
Fab experience .. would definitely recommend !!! Helpful and friendly service .
After viewing 2 other Audi TT's, that were in a poor state of presentation, considering in Dealer's properties. I was pleasantly surprised when I saw the quality and highly polished cars for sale here. I went purely for the TT, but was tempted by 2 Jaguars- same price, age-all immaculate. However, the 2007 Mk2 Audi TT looked much younger than it's age and drove like new. Totally original, apart from upgraded 19" Alloys. Apart from a few tiny stone chips, was immaculate. The friendly and helpful Dealer allowed me to Haggle over the price of £3,900 with 3 Mths Warranty. for £4,000 with 15 Mths Autoguard Warranty-a saving of over £200 and making me feel much safer, for an extra year. The dealer was exceptionally helpful, even after agreeing a price, I said I'd decide later! After viewing 2 more. I rang later the same day to buy it.He even arranged Flatbed delivery 70 mile-for £70. 5 weeks and 600 mile later, I could not be happier. Much admired by my Pals a great bargain. Superb.
Christine S
I would whole heartedly recommend this company. Nothing is too much trouble and they are open and friendly. I got a good price for my car and my new vehicle was ready for collection on my return from holiday, despite a little delay getting a part delivered to comply with MOT advisory. They also helped with the transfer of my private registration plate. Their many years of experience is reflected in their advice. I highly recommend them and will be a returning customer in the future. Thank you.
David G
I have just purchased my second vehicle from Newton & Lee, absolutely fantastic customer service from start to finish. Nothing was too much trouble, always excellent quality cars , would definitely recommend them
Bought Jaguar XF off the Guys. Being honest it did have a couple of problems when i got it home but both Lads aftercare service was second to none. They came picked car up and dropped it back off fixing problems free of charge no questions asked. Fully recommend buying a car from these guys, I know i will be back for my next one Cheers Lads
A* service. Friendly and good quality. No messing about. Overall happy customer
Bought a nice car off Tony very friendly and prompt service and assured their support in the unlikely event their a problem Cheers Guys
It has been good for us as customers to feel that the seller is totally honest when selling the car. It has been thoughtful to drive the car before deciding to buy it; gives the opportunity to feel and test the car. I feel invited to buy again from this seller.
steven M
I have just bought a fantastic Renault Laguna from Newton and Lee after `popping in" to see what stock they had. All the cars appear to be well maintained, relatively low mileage and reasonably priced. The two owners running it are very friendly, with no pressure and eager to please. The whole viewing and buying experience was calm, informative and all in all quite enjoyable. I can't recommend Newton and Lee highly enough. (I actually went in with a view to buy one car, ended up buying two! The second car was a lovely little Mitsubishi for 'her indoors'). We are both very happy. Thanks guys!
Recently bought a 55 reg Nissan Xtrail from Newton and Lee, they couldn't have been more helpful and accommodating making the whole process very easy. I test drove the car on the Tuesday afternoon and picked it up on the Thursday with a new MOT. I've had the car for a couple of weeks now and had one minor problem with it which the garage sorted out for me without hesitation. Overall a pleasant experience and I would recommend them to anyone.
oliver B
Very happy, bought a lovely bmw estate from Newton and Lee, came with full mot, serviced and with 15 month warranty. Repaired a minor paint chip on front and couldn't have been more accommodating when I had to change travel plans several times (came up from Leeds to buy car). Would highly recommend a great hassle fee car buying process. Thanks
Victor W
excellent service nothing was a bother for them, highly recommended by me
The car advertised was a trade in Audi TT for £1500,went to look & the dealer was totally honest in showing the car for what it was & what it wasn't.the car had 6 months MOT but for piece of mind he would put on a new MOT.The car passed with advisories on the tyres so he put new tyres on! I have no hesitation in recommending!
graeme S
A fantastic service from start to finish. The car was delivered to my doorstep and was exactly as described. They even included an extended warranty at no extra cost. I would definitely recommend Newton & Lee Automotive Ltd.
Thank you so much for helping me and my husband to find out perfect car.
I personally can't recommend yourselves enough. Very good customer care and excellent customer service. We would definitely use yourselves again if required.
Excellent service and i was soo keen to pick up my new car that one of the staff came in on good friday when the business was supposed to be shut to let me drive it away
Absolutely fabulous company quick, reliable and trustworthy, definitely recommend to anyone.
First used car purchased from newton and lee, could not fault the service, very helpful staff. If you are looking for a used car try newton & lee first.
The car is better than described and is quality on every aspect. More than happy with the car and the customer service is excellent. They helped sort everything out for me and made the whole experience of buying a car breeze. If you're looking for a decent motor and need help or advice and after care, after buying a you're car. Newton & Lee Automotive LTD is the place to go and I highly recommend. Thank you for a great car and making the experience easy.
Fantastic service car we chose came with twelve month mot they have me two new tires as they were advisory on mot but not essential fixed handle on car nothing too much trouble
Excellent, easy and hassle free purchase of our Toyota Yaris. We arrived from Leicester to buy a lovely little (quite spacious) Yaris for my expecting wife who has fallen in love with the car! Pleasant chaps to deal with and no hard sale of any kind. Buying from here justifies my total round trip of nearly 400 miles to purchase from this seller as reading their reviews beforehand gave me total confidence to buy from them. Thank You
I had a great experience with Newton and Lee, Anthony was great and even delivered my new car to me. I would highly recommended them.Very happy with my new car.
ashleigh S
Couldn't have asked for a better experience from these guys. Nothing was too much trouble and the professionalism and service was outstanding. This is my second vehicle from this establishment and i'd never buy another car anywhere else. Is highly recommend Newton & Lee to everyone, they were brilliant.
andrew H
2nd car purchased in a year with these guys, there ever so friendly and helpful and gave me an amazing deal! Got the new car ready within 2days! Great prompt service and will recommend everyone to you guys again!
Excellent service, guys were very friendly, up front and most importantly, very real, no sales pitch just telling it as it is. No reason why I wouldn't go back again, keep it up guys.
excellent service from the guys. very pleased with the car we purchased
Bought a Jeep Compass from the gents at Newton and Lee, polite professional service. Can't fault them or the car so far.
Jennifer M
Newton and Lee are absolutely fantastic!! They go over and above to help and also offer great after care service. They offer a personal and professional service and if you are looking to sell or buy a car I strongly recommend that you give them a call first. We mainly dealt with Anthony who is great!! Thank you for your help!! Jenni & Brian McNally xx

I had a very pleasant and easy experience buying my car, the car was perfect and the company were extremely helpful and friendly. Everything was sorted quickly.
I would highly recommend Newton & Lee Automotive Ltd. Very helpful at every step of the process. If I ever needed another car I would use Newton & Lee Automotive again. We are over the moon with our new car and would definitely recommend them to anyone. Excellent service all round. Thank you.
Henry W
Excellent to have went out of his way to make sure everything was ok will recommend to all our friends
Great and honest cars, Tony was a pleasure to deal with and went out of his way to chase any extra queries I had.
Brilliant service felt they went the extra mile. Full service and mot with new pads n disc prior to collection. Not bad considering I paid under 2k
Very helpful and informative, quick and efficent when dealing with arranging the test drive and the purchase of the car. Would highly recommend.
good choice of cars, very helpful and good to talk to
Very positive experience, and would recommend to anyone wanting to buy a car from here. Video of the car was sent and held till the weekend till we could travel to view it. Description was very accurate and nothing hidden. Very professional Service and great communication and friendly guys. Price was perfect. Thank you for easy transaction.
Great friendly welcoming atmosphere, no high pressure selling to get you to buy there and then or to agree to anything on the spot, much more pleasant experience compared to some of the larger dealerships in the area. Will definitely consider visiting again for my next car purchase! A good range of cars available at reasonable prices, overall couldn't be happier. Also appreciate being given the 12 months MOT and 3 months warranty
No problems at all, lovely guy to deal with. Everything went great and I'm over the moon with my new car! Highly recommend
Would highly recommend Newton and Lee to anybody very efficient very friendly excellent set of lads. Thanks Tony
Quick, efficient, fair, not pushy, welcoming, caring and professional.
Dealt with both guys at Newton and Lee. No pressure sales pitch just got the facts about the car . Couple of things needed sorting which were done with service and mot. Set a day and time to pick up car which was ready to drive away after completion of paperwork. Would recommend.
Colin H
Garage staff very helpful , car was very well presented ,when visiting no hard sell.staff very friendly informative about the car I was looking at offered a good trade-in price for my car highly recommend this dealership
First of all , what encourage me to go to Newton&Lee is the good reputation,apparently, they deserve it, Lee&Newton were extremely helpful,they explained every thing about the car(advantages and disadvantages) which I really respect ,and what ever need to be done prior I buy the car , they promised to do and already did it .they kept their word which is a perfect behaviour. with such a friendly attitude and professional manner, you do not need to be worried at all
Truly five star experience . Car was ready straight away and with a full mot. Also offered to pick me up from the train station which was a great help. Would recommend to others without hesitation.
Recently bought a car here,could not be happier with the car,their customer service from start to finish was excellent,they were very helpfull with sorting all the documentation out. Excellent service all round,would thourghly recommend.
Dimitrios P
The Newton & Lee garage guys were very professional, friendly and customer focused. I was surprised with the service. Car was ready for collection on time with passed MOT, all fixed and clear. I was helped with a finance, Road tax and all other things required to move the car. Even I was lifted from the train station where I came to collect the car to the garage for free. N&L is a best completed solution for buying your car. Thank you guys.
Excellent customer service. Went out there way to come in so i could pick up the car(closed for Christmas)
Great experience today . No pressure honest and open approach to buying a car. Highly recommended . Great to do business with you Tony.
Anthony sorted me out with an excellent Honda Jazz with a 12 Month MOT and 3 month warranty. Laid back conversation, no pressure or sales pitch, part ex my car with no questions asked. Can definitely see myself looking to them for my next car. Highly Recommend
Very professional friendly staff. Would recommend anyone looking for a new car to use this garage.
Really helpful from all of the staff there and they've sold me a great car.
David H
absolutely first rate, saw the car on the web site and really liked the look of it. bought it blind as these guys are in durham and we in hull., and to be honest the pictures didn't do the car justice. immaculately presented, they delivered on a trailer the day and time expected
Janet S
Bought a car today and can honestly say it was a pleasure from start to finish. Well looked after and friendly staff. Thank you so much
Gordon A
Nice easy deal done with this dealer. well priced cars for sale here. looked after me well with no problems . Well recommended by me for a great deal with no problems at all. Would deal again no problem
Paul H
Friendly,hassle free ,Anthony couldn't be more accommodating,a great atmosphere in which to buy a car,would highly recommend
Tom M
Great service from start to finish.I would highly recommend them to family and friends.
Stephen C
Buying the car was a pleasure, there's was no salesmanship just customer service! Everything was what I wanted, pick up time MOT date - Newton & Lee even paid for my car tax on his bank card because my banking was not working. I would definitely come back here next time I need car. On the MOT an issue was identified with a back spring, it would have been an advisory however Newton & Lee paid for the new part so I had nothing on the MOT when I drove it away. Great service!!
Bronia G
Great service. Took great trouble to make sure we were able to drive the car home that day, at very short notice. We'll be going back for our next car.

Hassle-free second-hand car purchase, with generous 6 month warranty and 12 months MOT. As a completely new-driver, Tony made the test-drive experience relaxed and pressure-free and even drove the car to a quieter area so I felt comfortable to drive it. Brilliant price for the car and was delivered to our house three days after purchase. Would highly recommend!
rare find, an honest 2nd hand car dealership!!
no hassel no fuss but most of all no pressure of any kind car was bought and all paperwork was done at time of sale would recommend this company alan B
Jenna D
Amazing guys excellent experience absolute stars
Leigh S
Great service all round I would recommend Newton and Lee to everyone who needs a new car.
Janine W
Great service and quality work. Really chuffed with our new car, and how accommodating the guys were from start to finish. Definitely recommend
Purchased a car from Newton and Lee, absolutely fantastic customer service, professional staff, and excellent car! Easy transaction, I will definitely recommend and use this company again.
Couldn't express how helpful and patient these guys have been. From day one I have had excellent service and would defo recommend them. I am very pleased with the car I have bought thanks to them!
Excellent service all round ,Owners were friendly ,process of securing car was easy and straight forward.Would recommend the
Sean C
Owner was very helpful and the car was described as it was
Matthew D
Bought a 7 year old polo from Newton and Lee a few weeks ago, excellent condition for a reasonable price. They were very helpful and straightforward to deal with, no admin fee nonsense that you might encounter with the larger dealers. They included a 6 month warranty, again bettering the large dealers. Wouldn't hesitate to buy from them again.
Rennison C
After looking on Autotrader for a new car I found the Newton and Lee website. I came upon a Ford Mondeo Estate which was of good quality and a fair price.Anthony made the experience very easy going and answered any queries I had about the car I would recommend this company for anyone worried about buying a second hand car as they are very good at what they do.
Lynsey C
Guy who dealt with us was great, really friendly, answered all the questions we had, would definitely recommend newton and lee.
Great service, vehicle as described, quick and painless handover, no issues at all, highly recommended
Excellent service! Made buying a car without seeing it first very easy and they couldn't be more helpful. Thanks again
Tony was great in helping me pick the car and all the way through the sale was friendly honest and professiona
what an excellent place couldn't wish to meet nicer people. Great service offered and an excellent vehicle
Excellent customer service, No sales push, Very accommodating, Great local / top notch, business associates, ie. Mechanic, Garage, MOT, Valet service, Warranty providers etc. Would highly recommend to family / friends. Have just bought eldest daughters first car from N & L, will go back for future deals.
both anthony and tony made my experience of buying my car very pleasurable. nothing was a trouble and they did everything i was expecting and very professional and knowledgeable.i would say the best experience i have had when buying a car and i would not hesitate in buying any future cars from them or recommending them to anyone wanting to buy a car.everything from start to finish was handled promptley,politley and friendley. great company and i got the exact car i had been looking for.
purchased a lovely Alfa Romeo Gulietta lusso from this garage , couldn't fault the car or the customer care of the garage
very helpful, nothing too much trouble. Car was delivered to home and excellent company to deal with.
Susan P
I couldn't say enough great things about them. Welcoming and friendly, experienced and knowledgeable... Not pushy at all and never try to make you spend more than you can afford. I asked for a special favour on collection and they were only too happy to do what i asked, even joining in a ruse to surprise my daughter. The car was very competitively priced, in pristine condition inside and out and came with warranty, MOT with no advisories and after sales care included in the price. I will definitely be returning in the future and recommend that anyone wanting a used car should go to them. This is how all used car sales should be. This company should be the standard against which others are measured. Thanks Newton and LEE
Trudi W
What you can expect when you visit this small outfit is professionalism, integrity and honesty. They have many years experience and understand the value of great customer service. We bought a Volkswagen Polo and are really pleased with the car and the whole process of buying the car.
Gareth W
Very easy to deal with. Had a minor issue which wasn't this companies fault, however they dealt with it very well. Would recommend.
Holly T
Can't praise Newton & Lee enough. Excellent clean cars very fair prices and good part ex. Anthony went out of his way to allow me to collect the car the same day which was much appreciated. Highly recommended.
Isla M
Fantastic service - couldn't find a more helpful and friendly garage. Great car. I can't recommend them highly enough. Thank you
Very friendly and extremely helpful guys who will go out of their way to help you. The vehicles they sell are of a very high standard and very fair prices.
Richard C
I spoke to Anthony on the phone and agreed a price on the car I purchased and a price on my part exchange. Anthony also said my new car would be mot'd with no advisories, serviced, 2 new tyres, front pads and discs and a 6 month warranty. I did a 500 mile round trip to get my vauxhall insignia with absolutely no issues from the garage at all, everything was as agreed and It was by far the easiest car buying experience I have ever had. I will be going back to Newton and Lee when I next need another car, even though it is a 500 mile trip. Absolutely no complaints and a very happy customer.
Emma T
Excellent customer service. I bought the car without viewing it first due to the feedback. I was not disappointed. Car drives spot on. Bodywork immaculate (as described) and the team is so easy to deal with. I had a couple of issues after I got home (1.5 hour drive from them) but they went out of their way to sort them for me. No passing the buck. A pleasure to buy from and highly recommend them. Honest car sale from genuine people.
We're very happy to recommend Newton & Lee. We found them professional, patient, helpful and non-pushy car dealers. They eased the stress of car buying and have since provided good after sales service.
Elisabeth S
Best ever car buying experience we have ever had two super guys with the knowledge to make you you feel 100 per cent confident in purchasing a car. No pushy sales pitch and as much time as needed to look and test drive. Would recommend this garage to anyone without hesitation.
John S
Great Service all around by the owner. I Dealt with him from Start to Finish and he did a great deal on not only the car but some Servicing too. He opened out of hours for me and Delivered the car to my House. Couldn't recommend them enough to anyone
Kate J
I stumbled across Newton & Lee whilst looking on Auto Trader. I decided to pay them a visit that week and was immediately overwhelmed by the variety of cars they had on their forecourt. They have cars to suit everyone's needs. Luckily we had a car in mind for my mum and took it for a test drive straight away. We decided we liked it so we went for it. A week later after putting the car through an MOT, Service, 2 new tyres, we picked up the car, sorted out tax and warranty before leaving the forecourt, and my mum couldn't be happier. Unfortunately after approx 2 weeks the car started to make a noise, I had it looked at, it needed a wheel bearing, the exhaust was also rattling but not too bad. I rang Newton and Lee who didn't hesitate to pick the car up to get the work done. On return the wheel bearing had been replaced and a new FULL exhaust fitted all paid for by Newton & Lee. Brilliant service, they look after their customers. I will definitely be using/recommend them again. Thanks!
Rachel H
Excellent service, they were so helpful and friendly, would highly recommend them.
Michael W
Excellent customer service and relaxed atmosphere really happy with the car
Michelle O
Amazing customer service from start to finish. Will definitely be recommending this garage and would definitely use again
Cliff P
Looking for a small hatchback auto for mother which we found at Newton and lee. Our experience was smooth, professional and relaxed with no pressure at all. Car was delivered by Anthony who was also our salesman, a real gent, everything carried out as promised, most important though, mother liked him. Delighted with our purchase. Thanks again Anthony .
Kerry C
This is my first experience buying a car as have always had Motability cars and I can not thank the guys there enough for their support during my purchase. I would definitely recommend this garage.
Professional, reliable, honest. I would totally recommend this place to anybody who's after a decent car and superb customer service.
Mark H
Excellent guys straight up. Lovely car. Just what you want
Leigh R
I bought an Audi A3 from here and was really impressed with the service provided by this relatively new company. The salesman was open and honest with any questions and concerns that I had and never seemed to try to push the sale. I've visited quite a few dealers over the past couple of weeks and these guys really stand out as genuine people selling decent cars. Thanks for the great service. Fantastic car!
Chris R
Brilliant guys. Despite a miscommunication by the finance company which meant me surprising them by telling them I was picking the car up 'tomorrow', they pulled out all the stops and made it happen. I then spent a very pleasant few hours chatting to Anthony and Tony while we waited for the car to be prepared and mot'd. A couple of customers came in during that time and were treated very well. There was no pressure, and their friendly, approachable attitude was a refreshing change from the norm. I wouldn't hesitate to recommend or use these guys again. Saab is driving like a dream, and now I'm back down South I've even had the roof off in the sunshine! Thanks again for your patience and efforts in delivering under pressure. I wish you all the best for a successful future. Chris.
Derek T
A great couple of lads , very pleasant and genuine . Everything went smoothly and our car was ready in a couple of days , with a years MOT , service and a great 6 months warranty
Adam C
Newton and Lee were very helpful and understanding after a last minute decision and rush to purchase a car that day. No pressure was put on for the sale and the quality of the car spoke for itself, really happy with the purchase. The added extras, such as MOT with no advisories and the 6 month warranty package really make the difference over buying from a private seller. Finance package was perfect for me and the rate was great, and Newton and Lee contacted the financier directly in order to get the paperwork sorted as soon as possible so I could drive the vehicle away that day. They even kept the kids entertained whilst I finalised the paperwork, there were paper airplanes all over the place.
Gavin W
I was extremely happy with the experience. Newton and lee where Very honest friendly and helpful .Will definitely recommend. Thanks again
Michael D
Bought a car from here this weekend and really happy with the service. I've had some really bad experiences in the past but would definitely buy from here again.
Robert G
No hassle excellent deal wonderful car recommend Newton & Lee 100%
James Michael L
Made very welcome by Tony when we arrived. He was very knowledgeable about the car we went to see and answered all our questions professionally and honestly. When we had decided to buy the car he had the car perfectly prepared and then sorted out the whole buying and transferring of ownership process quickly and easily. Would highly recommend Tony and Newton & Lee.
Alan B
Excellent service no hidden charges people very pleasant
John F
Second car in a month one for my self one for the wife should say it all the Lads do genuinely go above and beyond what's needed to take care of the customer any future cars will be from here
Lee H
The guys were fantastic and really helpful, they helped me find the perfect car and got it ready for me in no time! Would highly recommend and would recommend everyone to them!
John M
Positive experience, friendly and great customer service!!!!
Sally J
the service I received both before I even went to see the car and when I was purchasing was fantastic. highly recommend.
Josh M
Great car and overall great service. Wouldn't hesitate to use them again in the future.
Derek W
Friendly and relaxed from start to finish. All documents was changed on the day online. So you have no worries regarding tax / insurance Good set of lads very helpful
Thomas L
Great experience, left feeling confident had made the rite choice. Great 2nd hand car garage. Would definitely check there stock 1st next time I'm looking for a car.
Arthur T
Very friendly and helpful . Never pushed let us take our own time . Would highly recommend
Janine G
Went above and beyond what you would normally expect for customer service. Brilliant would highly recommend and use them again.
William S
I went to look for a motor, was met by Tony showed around motors did not push me in to buying but was very pleasant to deal with i can recommend this dealer
John F
No pushy sales people around just your normal friendly blokes decent cars at fair prices would buy again
Adam S
Recently purchased a Toyota Yaris and I am very satisfied, excellent service and great to find my first car here after over a month of searching elsewhere!
June W
I bought my suzuki swift from Tony at Newton and Lee autosales and i was delighted i had a hassle free experience and collected my car in pristine condition complete with 6 months platinum warranty and a full years mot .Had my first road trip last weekend and despite the weather this was a really pleasant experience .I can highly recommend this dealer not pushy at all unlike lots of other places ive visited i part exchanged my old suzuki and forgot the log book hassle taking that in today ..all in asll a very pleasant experience would not hesitate to recommend anyone to buy from to say i had been stalking this dealer for months before i finally went to buy and im not dissapointed
Murray E
All communication throughout the process was timely and accurate, giving me confidence to get the train to Durham, & get picked up in the very car that interested me (and that I am now happily driving).
Ian W
Great customer service polite and friendly staff, felt really at ease Amd reassured by their professional yet friendly approach to selling cars, what a refreshing change to the hard sale you get from most dealerships
Anthony D
Excellent service with new mot, full service and breakdown cover for 3 months. Highly recommend.
Andrea M
From the moment I stepped into Newton & Lee I felt at ease and comfortable. They advised me on what car to buy and NOT to buy ! They genuinely care about their customers and have gone the extra mile for me. I would definately recommend them to anyone looking for a car with a friendly non pressurised service.
Paul W
Fantastic in every way never pestered you when looking around just came out of office handed me keys to the cars I was interested in let me take a look at them once I found the car i wanted the whole experience was enjoyable hassle free great set of lads recommend this garage highly service from start to finish was second to none
Danielle B
Very helpful and friendly staff who don't put any pressure on making you buy a car. Fantastic customer service and they made buying my car so simple. I would definitely return here to buy a car in the future and would highly recommend them! Thanks very much for your help!
Craig B
Good friendly customer service,most importantly sold me a good car. Can't fault them.
Judith H
We bought a 2011 Zafira from Newton and Lee. There was no pressure to buy whatsoever and really friendly helpful service. The car is great, they made it look like new for us. The free 6 month warranty really puts your mind at ease when buying an older car. Highly recommended.
Dashamir T
I bought a car from this company and I am very happy
Deborah L
Really pleased with my purchase. Purchase process was straightforward. Very helpful
Scott D
Newton and Lee automotive were incredibly nice and helpful, they didn't bother us and let us look around the car in our own time. I would highly recommend newton and Lee as they were not pushy and really friendly and easy to talk to.
Jack M
I purchased a car from newton and lee and I found the service outstanding. The staff there are extremely helpful and that's what you want when buying a car. Would highly recommended for anyone buying a car.
Janey M
Small and friendly business. Brilliantly priced and reliable cars. Would recommend.
Nice friendly service bought the car with no problems at all and no pressure in to buying had the car 5 days now and everything seems ok
Would recommend to anyone, top class service, informed every step of the way
Easy to deal with and pleasant Sales Team, no complaints and don't forsee any would recommend.
Very helpful staff. Explained everything clearly and very accommodating. Would definitely use again.
From start to finish phone calls to actually meeting the owners, everything was done very professionally, and seem to have a good reputation. On meeting the owners I could tell they are genuine blokes that want to maintain a good rep, they sorted everything for me, and the main thing I'm very happy with my new car that came with a 12 month warranty including breakdown cover. Definitely recommend newton and Lee.
Really easy people to deal with. Went out of their way to help the sale go through and stayed open late for me to come and collect the car. Would definitely use again and worth driving 2 hours to buy the car.
Had a really fair test drive with the car sales man with me. Told me the specs of the car and how I will get the best out of it. Disscussed a break down cover. Sorted out my tax for the car. Told me what's best for myself as I'm a new driver on the road.
Brilliant from start to finish and huge help getting me finance
Great friendly staff great price and great service
I bought a car about a week ago and everything is fine with it .The guys at the garage were very helpful as my old car broke down on the way to garage so they come and picked us up.My car was old and not really worth anything but they still took it part ex and sorted everything out .
Jacqueline P
Just purchased a nice little car from Newton and Lee and l am very happy with my car.l don't enjoy looking for cars it's up there with a visit to the dentists but l would recommend this seller to anyone. The car was exactly as described in the advert no nasty surprises and absoulety no hard sell. If your looking for a nice clean low mileage vehicle give this garage a try.
Rebecca D
Great service from the start, bought a great car from this garage. When we bought the car we realised that there was a slight problem with the locking system, which we were slightly worried about, they then ordered another lock straight after we had informed them, without any issues or problems. They were very polite and very helpful throughout the process of buying the car. Would recommend this garage to anyone.
It's so refreshing to find a car dealer who we feel we can genuinely trust. We recently bought a Volvo V50. It is a fantastic car and they were great throughout. They listened to us, gave great straightforward information and advice and always stuck to commitments. I have no hesitation in recommending Newton & Lee and will definitely go when we are ready to buy our next car.
Best car buying experience we have ever had. We'd buy from them again if we'd have to.
Found a Suzuki Swift on AutoTrader that Newton & Lee Automotive Ltd was selling. Gave them a quick ring to check it was still in stock and went over. I received excellent service upon arrival and was taken on an immediate test drive. Bought car then and there! Car in great condition, with excellent mileage and interior condition. Great price, got a discount on a warranty. Would definitely purchase with Newton & Lee again!
Newton and Lee were attentive, informative and extremely helpful. They were able to discuss every car we looked at and were honest about their suitably to my needs. Once I had chosen my car they were then able to fast track an MOT so that I could take it home on the day.
I would definitely use Newton & Lee again and recommend them to anyone looking for a reliable second hand car. Their Customer Service was excellent and my new car was immaculate upon collection.
They were great easy lads to get on with Kept me upto date regarding the car I was buying car was mint when I picked it up
Easy to deal with, took all the work out of buying a car and went that extra mile to make sure I was happy with the deal.
Overall experience was excellent, very friendly service and very helpful in terms of advice that was given. Will be recommending the business to friends and family!
Excellent customer service. Keeps in touch, fast replies and is a reliable dealer that does things right!
We have just taken delivery of my partner's first car from Newton and Lee. The car arrived presented to a great standard, reflective of a seamless buying process. We can't wait to get behind the wheel. Thank you!
Robert B
good service very pleased with the car good value
Andrew S
Just bought a ford focus Titanium lovely car! No pressure just good advice from two genuine Blokes. Would recommend a visit today! Car also came with a decent warranty.
Laura R
Really good service! They went the extra mile and I left very happy with a lovely car that I'm sure is going to serve me well.
Everything from calling for an enquiry to signing for the car was amazing, buying my first car was real easy and Tony even helped with my insurance and tax.
Richard S
Fantastic customer service. I received a response to my e-mail on their day off from Anthony saying he would call at 10am as per my request the following day. I put the guys under a bit of pressure as I was looking to purchase my Saab 9-5 that day and they bent over backwards to get the car ready the same day as I was travelling down from Scotland. When I arrived it was a professional but laid back environment where we had a much needed coffee and a good chat. Car is excellent and can't say enough positive things to justify the service. If you see a car you like in Newton and Lee I would say go for it.
Liam O
Very helpful and friendly staff with amazing quality service and vehicles. Highly recommend
Paul M
We were told about the proprietors' background in the motor trade and how they go about conducting their business.We were treated in a friendly and helpful manner without any pressure. We consider that our purchase would have been good value even without the 12 month MOT and warranty.We have been very pleased with it since. We would certainly go to Newton And Lee again in the future and would unhesitatingly recommend them to others.
Excellent service all round. Friendly and helpful. My old car broke down on the Friday, and by the next Wednesday I was sorted with a shiny new one which is absolutely perfect for what I need. I felt I was listened to, and valued and that is very important. I'd go as far to say that it was the best car buying experience yet! No hassle, and nothing was too much problem. Lovely.
Friendly service with no pressure. Would certainly recommend them.
Gave me plenty of time to view the car, very flexible in terms of pickup date.
I had a fantastic experience with this dealer and I am very pleased with my purchase. The gentleman whom I dealt with was nothing but pleasant, knowledgeable and helpful - even when I had to go back as I didn't know how to fuel up! D'oh! I travelled from Scotland in order to purchase my car and don't regret it one bit, even if I was tired and queasy after a startling run back up the A68! I would defintely recommend, it's got all you need! Great cars, great service, friendly and positive atomosphere and very reasonably priced vehicles.
Genuine nice people to deal with.I would use this company again.
Anthony S
Great experience they were great would deal with them again and recommend
I found the car I wanted at Newton & Lee automotive, although it was Friday when I phoned I arranged a viewing on Saturday and was driving the car home Monday fully serviced and 12 months Mot, nothing could have been easier. No hard sell or pushy sales, it was very relaxed and nothing could have been easier. Nothing was a problem for Newton & Lee a 5 star treatment from start to finish.
Fantastic service could not be faulted
Great people to deal with. Sorted out the finance with no problems at all and take great pleasure in selling good quality cars in great condition. Would recommended to anybody!
I was a little nervous buying a used car but the guys at newton and lee where really friendly and knowledgeable, from the first phone call I felt at ease. The car I bought is perfect its a lovely little car, it was sparkling and in fab condition with full mot. The car also came with 6 month warranty, which gives me piece of mind should any problems arise. Thank you for all your help I will be recommending you to friends and family
A great experience and nice people to deal with, no pushy salesmen just the owner who obviously cares about his business and his customers. Will defiantly recommend to others.
james h
Such a joy not to be hassled or pressured whilst inspecting the motors....they appear just very straight talking people. I would definitely recommend them to anyone
Outstanding service from Newton & Lee. Very happy with my purchase. Would definitely recommend these guys.
Lee M
Two very polite and professional gentlemen, the service I received was easy and straight forward, took me through exactly what was happening with the car right through to collection. Thankyou.
Buying my pre owned car from Newton and Lee was hassle free and honestly described. I found Tony (Mister Newton) very pleasant to deal with no high pressure sales talk. I can highly recommend this company to anyone who is looking to buy a well presented good quality car.
Very helpful and trustworthy. Helped me out and lovely to deal with
Really pleased with service, the guys are the best, all in all great experience and would definitely recommend them to anyone
Fantastic service, very thorough and kept me up to date throughout the preparation of the vehicle i bought, very friendly and i would definitely use them again
Baught a great car from newton and lee and great price too. They were really helpful and happy to help. Both such nice genuine guys, car was gleaming inside and out. Very happy with my purchase and i highly recommend them. Claire.
Brilliant Company, very friendly and down to earth staff car was spot on and is running perfectly would recommend them any day
Susan G
Old School reliable personal touch......what a breath of fresh air in these days of faceless sales methods. I saw the car advertised online which was the specification I was looking for and at a favourable price. As I live in Cornwall and the dealership is in Co Durham I checked travel options and found flying was the cheapest and quickest option (Exeter to Newcastle) they offered to pick me up from the airport on a Sunday (their day off) and drive me to their premises where the car was waiting ready prepared and exactly as described. Anthony was friendly, easy to talk to and very organised which made the handover of the car quick and simple so I could hit the road for my long journey back to Cornwall. The car performed faultlessly and the whole experience has been a very positive one. The next time we need another car Newton & Lee Automative will be first on our car search despite the distance. Excellent service and highly recommended.
Sarah W
Anthony very clearly does have a customer first attitude. From our initial enquiry to final handing over of the keys, we were kept informed, listened to and treated with respect. Anthony is very approachable and friendly and calls back when he says he will! We would definitely recommend using Newton &Lee Automotive Ltd.
Excellent, hassle free service! Very happy with my new car. Tony was a pleasure to deal with. 10/10
Would definitely recommend! Came and bought a Chevrolet Aveo and the customer service was fantastic! great deal on the car and I couldn't be happier with the car I've bought. Within 10 minutes of arriving the guys at Newton lee had the car registered to me and taxed so I could drive away there and then, no waiting for days or chasing up car salesman! Thanks very much.
Daniel T
Excellent customer service, excellent cars, really friendly people. Couldn't recommend it more!
Fantastic experience. A pleasure to buy cars from with exceptional customer care. Bought a car, well presented, great deal, 6 months warranty a real bonus. Being able to drive away same day is great. Wrote it off after 8 days. Been today for a replacement. Again exceptional service and genuine concern for my passenger and I. Would highly recommend this place. I will be buying my daughters car from them when she passes her test. We'll worth a visit.
Peter B
A very friendly and welcoming team. The car was exactly what I was looking for so I bought it there and then.
I'll try to keep this short and sweet. If you're looking for a car but are sick of sleazy salesmen always trying to get one over on you, these guys are for you. Very honest, approachable and down to earth. If you have a car in your sights, I urge you to consider them. I genuinely do not intend to go for my cars anywhere else in the future.
After meeting Tony we new we were in safe hands as he makes you at ease , and that's important when buying a s/h car , we purchased a lovely 207 Peugeot from him and although were not local he met us at station and brought us back to his base to complete all paperwork , All over a trouble free experience and would recommend Newton & Lee to anyone wanting to buy a car, Spot on,
Niall I
First class level of service. These are people who care about what they do.
2 very friendly &trustworthy guys I definitely will be buying my next car from them. the little car I bought is running like a dream many thanks.
Great dealers, trustworthy people, obvious care for their cars and a very welcoming place. Would recommend to anyone in the market for a 2nd hand car.
Friendly and efficient. Tony was very pleasant and happy to work around my working hours and also my location for both the sale and delivery of the car. 6 months warranty and post-sales courtesy call sealed the deal.
Thank you so much for my amazing car I love it and yous were so helpful and nice if you are looking for a car come here they are the best so helpful l would give them ¿¿¿¿¿ rating thanks again
Friendly team. This has been the easiest and quickest car sale ever. I would recommend without hesitation. The car was exactly what I thought it would be, no hidden surprises.
Very genuine and open honest guys, couldn't be more helpful or accommodating, very comfortable when expressing potential concerns given my previous experience with cars, wasn't made to feel inferior being a woman, I would definitely recommend friends and family based on my experience...and wishing the guys and the business all the best! Big thumbs up well done guys! Thank you!
Penny O
The car we found was perfect. The guys who own the garage were very friendly and only to happy to open on a Sunday afternoon so we could view the car. There was no hard sell just really helpful. When we collected the car it was prepped to a high standard and when one of the wheel trims was damages they ran around without arguement to find replacements. Very nice gentleman and would certainly recommend them.
I bought my first ever car from Newton and Lee today and they now have a loyal customer for life! After 2 years off the road, I was nervous about looking for a new car and trying to find one that would be perfect for me and my little boy. From the very first phone consultation I was looked after and absolutely treat like a valued customer. What really comes across is their professionalism and passion for their business, as well as their drive for building a solid reputation for being trustworthy and reliable. They listened to what I wanted and needed from a car, recommended one that would be perfect for me, and went above and beyond every expectation of mine. I have had many cars over the last 11 years - but none that have been presented as immaculately inside and out. I adore my car and the whole process was easy and completely stress-free. I cannot recommend Newton and Lee enough. Their attention to detail and drive for amazing customer service is exemplary. Thank you so, so much!!
Excellent friendly service, would definitely recommend.
It was hard to find the dealership but once I did, I found the car I was after and the salesmen got the car prepared and ready for me within a day and I was able to drive it away. Very helpful and honest. I would recommend this dealership to anyone.
Patrick A
Very professional and friendly service. I found them very trust worthy. Nice clean competitively priced cars. Would recommend this car dealer.
Found exactly what we wanted easily with the help of Tony from Newton & Lee Automotive Ltd.He was extremely helpful and gave us all the advise we needed.Would happily recommend the company to friends if they were needing a second-hand car in the future.