Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

GRACE B
Very helpful and friendly! Didn't follow you around like most sales people or constantly try to sell the car to you. Instead, they were very relaxed and let us take our time and find a really nice car for a fantastic price. The test drive was fantastic - we had the car for a good half hour and again weren't constantly provided sales pitches - instead we had good conversations about all sorts from animals to politics! These guys are very trusting - I felt completely calm driving the car when other tests drives I've felt a bit on edge. Any questions we did have were answered in detail and completely honest. I part-exchanged my old car and the process was very smooth and I got a good deal for it. I would highly recommend buying a car from these guys, and we will definitely be buying future cars with them. 5-star service :)
CAROLE ANNE G
I got my dream car a purple Peugeot which is steady and reliable and stable. The salesmen were lovely and not pushy at all.
JULIE P
Couldn't have been more friendly. Helpful with no pressure.
ANNE R
It was a pleasure dealing with Tony and Anthony at Newton and Lee Automotive. I got the mini I wanted and the buying experience ran smoothly. I would thoroughly recommend others to consider buying their next car from this company. The communication regarding the sale was exceptional.
TERRANCE S
Buying a car for me has always been a worrying time. This time around it was so much better. The car drives like a dream and the garage did exactly what they said they would do. Full service, mot and warranty. All done with a smile and very efficiently. We would definitely recommend. Thank you for restoring our faith in car salesmen!
GORDON R
Expert care let you browse at your leisure no pushy salesman following you around would highly recommend
SANDRA S
first class service , first class people very reliable. the parcel shelf for the car had been mislaid by previous owner, so they sourced and retrieved it very quickly
IAN J
Trouble free, friendly, professional and helpful staff. We will definitely be back and would recommend
GARY O
Great experience very friendly and not pushy in any way car was at a good price compared to other dealers they even replaced two tyres on the vehicle they sold me and the existing ones didn't look bad at all.

JONATHAN M
Excellent service - I travelled from mid Wales to Consett to buy a Fiat Panda 4x4 with incredible low mileage. They inspired confidence that the car was as described and sent me some additional photographs to support this. I travelled with complete confidence (a 6 hr train journey) and the car was absolutely as expected. They arranged transfer from Durham station to the garage and had taxed the car for me before arrival (noticing I wouldn't have been able to do this without visiting the post office which was closed in the afternoon as the previous drive had been disabled and tax exempt). I had a pleasant 6 hr drive home and the car has performed as expected. One minor issue was resolved without fuss through my local garage with N&L Automotive covering the small cost. I cannot speak highly enough about this purchase experience.
GLYNNE J
Start to finish great guys to deal with No pressure. I got a good deal and first class service.
RICHARD S
Fantastic staff very helpful - fabulous cars reasonably priced too - well worth a look
GARY M
Excellent service would definitely recommend these guys 5star
SIMON J
Really nice and friendly garage. Car was ready when needed and the price was fair.
BRIAN M
Excellent customer service I work Monday-Saturday arrangements were made so I could go to the garage on a Sunday even though they're not open would definitely recommend
CLARE J
Friendly, straightforward, efficient service. Would recommend.
ROBERT L
Good experience very well looked after. Van as per the ad. No hassle. Would recommend the dealership
DEBORAH S
Excellent service friendly and very helpful would highly recommend
DOMINIC B
Out of the 4 cars I have bought, Newton and Lee's quality of service has by far exceeded the standard of all of them. From the beginning the salesman was a really nice guy and easy to get on with. I've had a lot of trouble in the past (mainline uk and Audi especially) so it was nice to be treat fairly. On top of the service he also threw in some freebies such as 15 months warranty, powder coating of the wheels, a new coat of paint and a nice bit of fuel in the tank. So far the car is running great, except for a little problem with the electronics but it will be covered by the warranty. Really can't thank them enough and if anyone is thinking about buying a used car this is the place to go even if was abit of a drive to get there!
NATALIE M
Lovely sales people and no pressure to buy unlike some garages.
DAVID S
After reading all of the 5 star reviews I thought "these guys are too good to be true""¦..I was wrong. From the minute I stepped onto the forecourt I was greeted by both owners who instantly put me at ease. Nice test drive and was given lots of good advice and was very knowledgeable about the car I was interested in. There was no pressure at all and within 45 mins I had purchased the car over a cuppa. I picked the car up yesterday and although the guys were busy I was well looked after. Two genuinely nice guys who can't do enough for you and as I left they told me any problems to give them a call. Nice to know you have good aftercare after such a large purchase. I would absolutely recommend this dealership 100% and look forward to dealing with Newton and Lee in the future.

ABBIE J
I had a great experience with Newton and Lee. On my first visit to browse staff were able to provide me with lots of help snd guidance in order to make an informed decision. A day later I made a purchase. It was very easy with a fadt turnaround to the get the car ready for me. I was kept in the loop the whole time. I would 100% recommend and will go back!

SHARON F
If you like pushy salesmen, don't go here. If you like being hassled and harangued, this is not the place for you. I was left to look around in my own time, but the friendly salesman (can't name him according to these rules, clue - starts with T ends with ony). There was no pressure, nothing was too much bother and the deal was completed quicker than anticipated. Great aftercare service too. Really can't recommend these guys enough - friendly local dealers!

WILLIAM F
Very helpful from start to finish. Impressed by speed of transaction etc. Wouldn't hesitate to recommend to family and friends.
JACQUELINE W
We had a smooth easy transaction from beginning to end, very knowledgable and helpful with advice on everything car related, also we bought a really well priced car with great extras (after care , warranty)
WILLIAM F
Very helpful from start to finish. Impressed by speed of transaction etc. Wouldn't hesitate to recommend to family and friends.
ERYNN M
Very friendly, honest and helpful gentlemen. They made finding and buying my first car a breeze.
FIONA R
We were looking for a car change but really didn't know what type we wanted In the end we bought a Tivoli and what a fantastically underrated vehicle it is. Nothing was too much trouble and no pressuring sales talk. Would definitely do business again with them. In fact I'm thinking already about another car ! Would absolutely recommend this garage if you have are considering a vehicle.
COLIN N
Amazing, friendly and do exactly what they say they will do for you. I was having a few issues with getting a car but the lads there are smashing
GRAIG G
Absolutely amazing service and a good pair of lads there. After being denied my 3rd party finance the lads called me and helped arrange finance through another lender which was cheaper over a shorter term. I travelled from northumberland to get my car and i am glad i did love the car love the service and i will definately be back
BENJAMIN W
So helpful professional and personal will be recommending to family and friends
COLETTE H
Outstanding customer service from beginning to end . Would Highly recommend Newton and Lee Automotive Ltd Honest and reliable guys. Thank you again I Love my car. CH
SUSAN D
Consett has needed a decent car dealership for a long time. These guys have delivered!. The cars are very well presented and in great order, well priced and come with a good package. Easy to deal with and very friendly, fantastic service start to finish would highly recommended to anyone. Thanks guys, we will be coming back in the future.
SANDRA L
Fab experience .. would definitely recommend !!! Helpful and friendly service .
BRIAN B
After viewing 2 other Audi TT's, that were in a poor state of presentation, considering in Dealer's properties. I was pleasantly surprised when I saw the quality and highly polished cars for sale here. I went purely for the TT, but was tempted by 2 Jaguars- same price, age-all immaculate. However, the 2007 Mk2 Audi TT looked much younger than it's age and drove like new. Totally original, apart from upgraded 19" Alloys. Apart from a few tiny stone chips, was immaculate. The friendly and helpful Dealer allowed me to Haggle over the price of £3,900 with 3 Mths Warranty. for £4,000 with 15 Mths Autoguard Warranty-a saving of over £200 and making me feel much safer, for an extra year. The dealer was exceptionally helpful, even after agreeing a price, I said I'd decide later! After viewing 2 more. I rang later the same day to buy it.He even arranged Flatbed delivery 70 mile-for £70. 5 weeks and 600 mile later, I could not be happier. Much admired by my Pals a great bargain. Superb.
Christine S
I would whole heartedly recommend this company. Nothing is too much trouble and they are open and friendly. I got a good price for my car and my new vehicle was ready for collection on my return from holiday, despite a little delay getting a part delivered to comply with MOT advisory. They also helped with the transfer of my private registration plate. Their many years of experience is reflected in their advice. I highly recommend them and will be a returning customer in the future. Thank you.
David G
I have just purchased my second vehicle from Newton & Lee, absolutely fantastic customer service from start to finish. Nothing was too much trouble, always excellent quality cars , would definitely recommend them
COLIN J
Bought Jaguar XF off the Guys. Being honest it did have a couple of problems when i got it home but both Lads aftercare service was second to none. They came picked car up and dropped it back off fixing problems free of charge no questions asked. Fully recommend buying a car from these guys, I know i will be back for my next one Cheers Lads
GAVIN R
A* service. Friendly and good quality. No messing about. Overall happy customer
KEVIN K
Bought a nice car off Tony very friendly and prompt service and assured their support in the unlikely event their a problem Cheers Guys
MONICA L
It has been good for us as customers to feel that the seller is totally honest when selling the car. It has been thoughtful to drive the car before deciding to buy it; gives the opportunity to feel and test the car. I feel invited to buy again from this seller.
steven M
I have just bought a fantastic Renault Laguna from Newton and Lee after `popping in" to see what stock they had. All the cars appear to be well maintained, relatively low mileage and reasonably priced. The two owners running it are very friendly, with no pressure and eager to please. The whole viewing and buying experience was calm, informative and all in all quite enjoyable. I can't recommend Newton and Lee highly enough. (I actually went in with a view to buy one car, ended up buying two! The second car was a lovely little Mitsubishi for 'her indoors'). We are both very happy. Thanks guys!
PAUL H
Recently bought a 55 reg Nissan Xtrail from Newton and Lee, they couldn't have been more helpful and accommodating making the whole process very easy. I test drove the car on the Tuesday afternoon and picked it up on the Thursday with a new MOT. I've had the car for a couple of weeks now and had one minor problem with it which the garage sorted out for me without hesitation. Overall a pleasant experience and I would recommend them to anyone.
oliver B
Very happy, bought a lovely bmw estate from Newton and Lee, came with full mot, serviced and with 15 month warranty. Repaired a minor paint chip on front and couldn't have been more accommodating when I had to change travel plans several times (came up from Leeds to buy car). Would highly recommend a great hassle fee car buying process. Thanks
Victor W
excellent service nothing was a bother for them, highly recommended by me
graeme S
A fantastic service from start to finish. The car was delivered to my doorstep and was exactly as described. They even included an extended warranty at no extra cost. I would definitely recommend Newton & Lee Automotive Ltd.
BRIAN H
The car advertised was a trade in Audi TT for £1500,went to look & the dealer was totally honest in showing the car for what it was & what it wasn't.the car had 6 months MOT but for piece of mind he would put on a new MOT.The car passed with advisories on the tyres so he put new tyres on! I have no hesitation in recommending!
STEVEN D
Excellent service and i was soo keen to pick up my new car that one of the staff came in on good friday when the business was supposed to be shut to let me drive it away
SARAH H
Absolutely fabulous company quick, reliable and trustworthy, definitely recommend to anyone.
SUZANNE R
Thank you so much for helping me and my husband to find out perfect car.
I personally can't recommend yourselves enough. Very good customer care and excellent customer service. We would definitely use yourselves again if required.
DAVID S
First used car purchased from newton and lee, could not fault the service, very helpful staff. If you are looking for a used car try newton & lee first.
CHRISTOPHER W
The car is better than described and is quality on every aspect. More than happy with the car and the customer service is excellent. They helped sort everything out for me and made the whole experience of buying a car breeze. If you're looking for a decent motor and need help or advice and after care, after buying a you're car. Newton & Lee Automotive LTD is the place to go and I highly recommend. Thank you for a great car and making the experience easy.
DANIEL G
Fantastic service car we chose came with twelve month mot they have me two new tires as they were advisory on mot but not essential fixed handle on car nothing too much trouble
NIMISHA T
Excellent, easy and hassle free purchase of our Toyota Yaris. We arrived from Leicester to buy a lovely little (quite spacious) Yaris for my expecting wife who has fallen in love with the car! Pleasant chaps to deal with and no hard sale of any kind. Buying from here justifies my total round trip of nearly 400 miles to purchase from this seller as reading their reviews beforehand gave me total confidence to buy from them. Thank You
HEATHER C
I had a great experience with Newton and Lee, Anthony was great and even delivered my new car to me. I would highly recommended them.Very happy with my new car.
ashleigh S
Couldn't have asked for a better experience from these guys. Nothing was too much trouble and the professionalism and service was outstanding. This is my second vehicle from this establishment and i'd never buy another car anywhere else. Is highly recommend Newton & Lee to everyone, they were brilliant.
andrew H
2nd car purchased in a year with these guys, there ever so friendly and helpful and gave me an amazing deal! Got the new car ready within 2days! Great prompt service and will recommend everyone to you guys again!
STEVEN G
Excellent service, guys were very friendly, up front and most importantly, very real, no sales pitch just telling it as it is. No reason why I wouldn't go back again, keep it up guys.
MARGARET S
excellent service from the guys. very pleased with the car we purchased
ROBERT M
Bought a Jeep Compass from the gents at Newton and Lee, polite professional service. Can't fault them or the car so far.
Jennifer M
Newton and Lee are absolutely fantastic!! They go over and above to help and also offer great after care service. They offer a personal and professional service and if you are looking to sell or buy a car I strongly recommend that you give them a call first. We mainly dealt with Anthony who is great!! Thank you for your help!! Jenni & Brian McNally xx

ABBIE V
I had a very pleasant and easy experience buying my car, the car was perfect and the company were extremely helpful and friendly. Everything was sorted quickly.
TRACEY D
I would highly recommend Newton & Lee Automotive Ltd. Very helpful at every step of the process. If I ever needed another car I would use Newton & Lee Automotive again. We are over the moon with our new car and would definitely recommend them to anyone. Excellent service all round. Thank you.
Henry W
Excellent to have went out of his way to make sure everything was ok will recommend to all our friends
MATTHEW C
Great and honest cars, Tony was a pleasure to deal with and went out of his way to chase any extra queries I had.
DAVID C
Brilliant service felt they went the extra mile. Full service and mot with new pads n disc prior to collection. Not bad considering I paid under 2k
LIAM H
Very helpful and informative, quick and efficent when dealing with arranging the test drive and the purchase of the car. Would highly recommend.
DEREK S
good choice of cars, very helpful and good to talk to
CHARLOTTE P
Very positive experience, and would recommend to anyone wanting to buy a car from here. Video of the car was sent and held till the weekend till we could travel to view it. Description was very accurate and nothing hidden. Very professional Service and great communication and friendly guys. Price was perfect. Thank you for easy transaction.
NIALL T
Great friendly welcoming atmosphere, no high pressure selling to get you to buy there and then or to agree to anything on the spot, much more pleasant experience compared to some of the larger dealerships in the area. Will definitely consider visiting again for my next car purchase! A good range of cars available at reasonable prices, overall couldn't be happier. Also appreciate being given the 12 months MOT and 3 months warranty
REBECCA R
No problems at all, lovely guy to deal with. Everything went great and I'm over the moon with my new car! Highly recommend
EMMA H
Would highly recommend Newton and Lee to anybody very efficient very friendly excellent set of lads. Thanks Tony
LUCY L
Quick, efficient, fair, not pushy, welcoming, caring and professional.
HENRY C
Dealt with both guys at Newton and Lee. No pressure sales pitch just got the facts about the car . Couple of things needed sorting which were done with service and mot. Set a day and time to pick up car which was ready to drive away after completion of paperwork. Would recommend.
Colin H
Garage staff very helpful , car was very well presented ,when visiting no hard sell.staff very friendly informative about the car I was looking at offered a good trade-in price for my car highly recommend this dealership
AHMED M
First of all , what encourage me to go to Newton&Lee is the good reputation,apparently, they deserve it, Lee&Newton were extremely helpful,they explained every thing about the car(advantages and disadvantages) which I really respect ,and what ever need to be done prior I buy the car , they promised to do and already did it .they kept their word which is a perfect behaviour. with such a friendly attitude and professional manner, you do not need to be worried at all
BRIAN K
Truly five star experience . Car was ready straight away and with a full mot. Also offered to pick me up from the train station which was a great help. Would recommend to others without hesitation.
ALVIN S
Recently bought a car here,could not be happier with the car,their customer service from start to finish was excellent,they were very helpfull with sorting all the documentation out. Excellent service all round,would thourghly recommend.
Dimitrios P
The Newton & Lee garage guys were very professional, friendly and customer focused. I was surprised with the service. Car was ready for collection on time with passed MOT, all fixed and clear. I was helped with a finance, Road tax and all other things required to move the car. Even I was lifted from the train station where I came to collect the car to the garage for free. N&L is a best completed solution for buying your car. Thank you guys.
KIRSTY F
Excellent customer service. Went out there way to come in so i could pick up the car(closed for Christmas)
S WHITE
Great experience today . No pressure honest and open approach to buying a car. Highly recommended . Great to do business with you Tony.
CHRISTOPER C
Anthony sorted me out with an excellent Honda Jazz with a 12 Month MOT and 3 month warranty. Laid back conversation, no pressure or sales pitch, part ex my car with no questions asked. Can definitely see myself looking to them for my next car. Highly Recommend
CHRIS M
Very professional friendly staff. Would recommend anyone looking for a new car to use this garage.
CALLAM M
Really helpful from all of the staff there and they've sold me a great car.
David H
absolutely first rate, saw the car on the web site and really liked the look of it. bought it blind as these guys are in durham and we in hull., and to be honest the pictures didn't do the car justice. immaculately presented, they delivered on a trailer the day and time expected
Janet S
Bought a car today and can honestly say it was a pleasure from start to finish. Well looked after and friendly staff. Thank you so much
Gordon A
Nice easy deal done with this dealer. well priced cars for sale here. looked after me well with no problems . Well recommended by me for a great deal with no problems at all. Would deal again no problem
Paul H
Friendly,hassle free ,Anthony couldn't be more accommodating,a great atmosphere in which to buy a car,would highly recommend
Tom M
Great service from start to finish.I would highly recommend them to family and friends.
Stephen C
Buying the car was a pleasure, there's was no salesmanship just customer service! Everything was what I wanted, pick up time MOT date - Newton & Lee even paid for my car tax on his bank card because my banking was not working. I would definitely come back here next time I need car. On the MOT an issue was identified with a back spring, it would have been an advisory however Newton & Lee paid for the new part so I had nothing on the MOT when I drove it away. Great service!!
Bronia G
Great service. Took great trouble to make sure we were able to drive the car home that day, at very short notice. We'll be going back for our next car.

MICHAEL F
Hassle-free second-hand car purchase, with generous 6 month warranty and 12 months MOT. As a completely new-driver, Tony made the test-drive experience relaxed and pressure-free and even drove the car to a quieter area so I felt comfortable to drive it. Brilliant price for the car and was delivered to our house three days after purchase. Would highly recommend!
SHELLEY M
rare find, an honest 2nd hand car dealership!!
ALAN B
no hassel no fuss but most of all no pressure of any kind car was bought and all paperwork was done at time of sale would recommend this company alan B
Jenna D
Amazing guys excellent experience absolute stars
Leigh S
Great service all round I would recommend Newton and Lee to everyone who needs a new car.
Janine W
Great service and quality work. Really chuffed with our new car, and how accommodating the guys were from start to finish. Definitely recommend
DAVID G
Purchased a car from Newton and Lee, absolutely fantastic customer service, professional staff, and excellent car! Easy transaction, I will definitely recommend and use this company again.
SHUMINA B
Couldn't express how helpful and patient these guys have been. From day one I have had excellent service and would defo recommend them. I am very pleased with the car I have bought thanks to them!
VERONICA A
Excellent service all round ,Owners were friendly ,process of securing car was easy and straight forward.Would recommend the
Sean C
Owner was very helpful and the car was described as it was
Matthew D
Bought a 7 year old polo from Newton and Lee a few weeks ago, excellent condition for a reasonable price. They were very helpful and straightforward to deal with, no admin fee nonsense that you might encounter with the larger dealers. They included a 6 month warranty, again bettering the large dealers. Wouldn't hesitate to buy from them again.
Rennison C
After looking on Autotrader for a new car I found the Newton and Lee website. I came upon a Ford Mondeo Estate which was of good quality and a fair price.Anthony made the experience very easy going and answered any queries I had about the car I would recommend this company for anyone worried about buying a second hand car as they are very good at what they do.
Lynsey C
Guy who dealt with us was great, really friendly, answered all the questions we had, would definitely recommend newton and lee.
JAMES S
Great service, vehicle as described, quick and painless handover, no issues at all, highly recommended
WENDY F
Excellent service! Made buying a car without seeing it first very easy and they couldn't be more helpful. Thanks again
VANESSA C
Tony was great in helping me pick the car and all the way through the sale was friendly honest and professiona
MARK C
what an excellent place couldn't wish to meet nicer people. Great service offered and an excellent vehicle
LAUREN E
Excellent customer service, No sales push, Very accommodating, Great local / top notch, business associates, ie. Mechanic, Garage, MOT, Valet service, Warranty providers etc. Would highly recommend to family / friends. Have just bought eldest daughters first car from N & L, will go back for future deals.
STEPHEN S
both anthony and tony made my experience of buying my car very pleasurable. nothing was a trouble and they did everything i was expecting and very professional and knowledgeable.i would say the best experience i have had when buying a car and i would not hesitate in buying any future cars from them or recommending them to anyone wanting to buy a car.everything from start to finish was handled promptley,politley and friendley. great company and i got the exact car i had been looking for.
LYNN B
purchased a lovely Alfa Romeo Gulietta lusso from this garage , couldn't fault the car or the customer care of the garage
JULIE M
very helpful, nothing too much trouble. Car was delivered to home and excellent company to deal with.
Susan P
I couldn't say enough great things about them. Welcoming and friendly, experienced and knowledgeable... Not pushy at all and never try to make you spend more than you can afford. I asked for a special favour on collection and they were only too happy to do what i asked, even joining in a ruse to surprise my daughter. The car was very competitively priced, in pristine condition inside and out and came with warranty, MOT with no advisories and after sales care included in the price. I will definitely be returning in the future and recommend that anyone wanting a used car should go to them. This is how all used car sales should be. This company should be the standard against which others are measured. Thanks Newton and LEE
Trudi W
What you can expect when you visit this small outfit is professionalism, integrity and honesty. They have many years experience and understand the value of great customer service. We bought a Volkswagen Polo and are really pleased with the car and the whole process of buying the car.
Gareth W
Very easy to deal with. Had a minor issue which wasn't this companies fault, however they dealt with it very well. Would recommend.
Holly T
Can't praise Newton & Lee enough. Excellent clean cars very fair prices and good part ex. Anthony went out of his way to allow me to collect the car the same day which was much appreciated. Highly recommended.
Isla M
Fantastic service - couldn't find a more helpful and friendly garage. Great car. I can't recommend them highly enough. Thank you
TOBIAS W
Very friendly and extremely helpful guys who will go out of their way to help you. The vehicles they sell are of a very high standard and very fair prices.
Richard C
I spoke to Anthony on the phone and agreed a price on the car I purchased and a price on my part exchange. Anthony also said my new car would be mot'd with no advisories, serviced, 2 new tyres, front pads and discs and a 6 month warranty. I did a 500 mile round trip to get my vauxhall insignia with absolutely no issues from the garage at all, everything was as agreed and It was by far the easiest car buying experience I have ever had. I will be going back to Newton and Lee when I next need another car, even though it is a 500 mile trip. Absolutely no complaints and a very happy customer.
Emma T
Excellent customer service. I bought the car without viewing it first due to the feedback. I was not disappointed. Car drives spot on. Bodywork immaculate (as described) and the team is so easy to deal with. I had a couple of issues after I got home (1.5 hour drive from them) but they went out of their way to sort them for me. No passing the buck. A pleasure to buy from and highly recommend them. Honest car sale from genuine people.
SUSAN S
We're very happy to recommend Newton & Lee. We found them professional, patient, helpful and non-pushy car dealers. They eased the stress of car buying and have since provided good after sales service.
Elisabeth S
Best ever car buying experience we have ever had two super guys with the knowledge to make you you feel 100 per cent confident in purchasing a car. No pushy sales pitch and as much time as needed to look and test drive. Would recommend this garage to anyone without hesitation.
John S
Great Service all around by the owner. I Dealt with him from Start to Finish and he did a great deal on not only the car but some Servicing too. He opened out of hours for me and Delivered the car to my House. Couldn't recommend them enough to anyone
Kate J
I stumbled across Newton & Lee whilst looking on Auto Trader. I decided to pay them a visit that week and was immediately overwhelmed by the variety of cars they had on their forecourt. They have cars to suit everyone's needs. Luckily we had a car in mind for my mum and took it for a test drive straight away. We decided we liked it so we went for it. A week later after putting the car through an MOT, Service, 2 new tyres, we picked up the car, sorted out tax and warranty before leaving the forecourt, and my mum couldn't be happier. Unfortunately after approx 2 weeks the car started to make a noise, I had it looked at, it needed a wheel bearing, the exhaust was also rattling but not too bad. I rang Newton and Lee who didn't hesitate to pick the car up to get the work done. On return the wheel bearing had been replaced and a new FULL exhaust fitted all paid for by Newton & Lee. Brilliant service, they look after their customers. I will definitely be using/recommend them again. Thanks!
Rachel H
Excellent service, they were so helpful and friendly, would highly recommend them.
Michael W
Excellent customer service and relaxed atmosphere really happy with the car
Michelle O
Amazing customer service from start to finish. Will definitely be recommending this garage and would definitely use again
Cliff P
Looking for a small hatchback auto for mother which we found at Newton and lee. Our experience was smooth, professional and relaxed with no pressure at all. Car was delivered by Anthony who was also our salesman, a real gent, everything carried out as promised, most important though, mother liked him. Delighted with our purchase. Thanks again Anthony .
Kerry C
This is my first experience buying a car as have always had Motability cars and I can not thank the guys there enough for their support during my purchase. I would definitely recommend this garage.
LUKASZ N
Professional, reliable, honest. I would totally recommend this place to anybody who's after a decent car and superb customer service.
Mark H
Excellent guys straight up. Lovely car. Just what you want
Leigh R
I bought an Audi A3 from here and was really impressed with the service provided by this relatively new company. The salesman was open and honest with any questions and concerns that I had and never seemed to try to push the sale. I've visited quite a few dealers over the past couple of weeks and these guys really stand out as genuine people selling decent cars. Thanks for the great service. Fantastic car!
Chris R
Brilliant guys. Despite a miscommunication by the finance company which meant me surprising them by telling them I was picking the car up 'tomorrow', they pulled out all the stops and made it happen. I then spent a very pleasant few hours chatting to Anthony and Tony while we waited for the car to be prepared and mot'd. A couple of customers came in during that time and were treated very well. There was no pressure, and their friendly, approachable attitude was a refreshing change from the norm. I wouldn't hesitate to recommend or use these guys again. Saab is driving like a dream, and now I'm back down South I've even had the roof off in the sunshine! Thanks again for your patience and efforts in delivering under pressure. I wish you all the best for a successful future. Chris.
Derek T
A great couple of lads , very pleasant and genuine . Everything went smoothly and our car was ready in a couple of days , with a years MOT , service and a great 6 months warranty
Gavin W
I was extremely happy with the experience. Newton and lee where Very honest friendly and helpful .Will definitely recommend. Thanks again
Adam C
Newton and Lee were very helpful and understanding after a last minute decision and rush to purchase a car that day. No pressure was put on for the sale and the quality of the car spoke for itself, really happy with the purchase. The added extras, such as MOT with no advisories and the 6 month warranty package really make the difference over buying from a private seller. Finance package was perfect for me and the rate was great, and Newton and Lee contacted the financier directly in order to get the paperwork sorted as soon as possible so I could drive the vehicle away that day. They even kept the kids entertained whilst I finalised the paperwork, there were paper airplanes all over the place.
Michael D
Bought a car from here this weekend and really happy with the service. I've had some really bad experiences in the past but would definitely buy from here again.
Robert G
No hassle excellent deal wonderful car recommend Newton & Lee 100%
James Michael L
Made very welcome by Tony when we arrived. He was very knowledgeable about the car we went to see and answered all our questions professionally and honestly. When we had decided to buy the car he had the car perfectly prepared and then sorted out the whole buying and transferring of ownership process quickly and easily. Would highly recommend Tony and Newton & Lee.
Alan B
Excellent service no hidden charges people very pleasant
John F
Second car in a month one for my self one for the wife should say it all the Lads do genuinely go above and beyond what's needed to take care of the customer any future cars will be from here
Lee H
The guys were fantastic and really helpful, they helped me find the perfect car and got it ready for me in no time! Would highly recommend and would recommend everyone to them!
John M
Positive experience, friendly and great customer service!!!!
Sally J
the service I received both before I even went to see the car and when I was purchasing was fantastic. highly recommend.
Josh M
Great car and overall great service. Wouldn't hesitate to use them again in the future.
Derek W
Friendly and relaxed from start to finish. All documents was changed on the day online. So you have no worries regarding tax / insurance Good set of lads very helpful
Thomas L
Great experience, left feeling confident had made the rite choice. Great 2nd hand car garage. Would definitely check there stock 1st next time I'm looking for a car.
Arthur T
Very friendly and helpful . Never pushed let us take our own time . Would highly recommend
Janine G
Went above and beyond what you would normally expect for customer service. Brilliant would highly recommend and use them again.
William S
I went to look for a motor, was met by Tony showed around motors did not push me in to buying but was very pleasant to deal with i can recommend this dealer
John F
No pushy sales people around just your normal friendly blokes decent cars at fair prices would buy again
Adam S
Recently purchased a Toyota Yaris and I am very satisfied, excellent service and great to find my first car here after over a month of searching elsewhere!
June W
I bought my suzuki swift from Tony at Newton and Lee autosales and i was delighted i had a hassle free experience and collected my car in pristine condition complete with 6 months platinum warranty and a full years mot .Had my first road trip last weekend and despite the weather this was a really pleasant experience .I can highly recommend this dealer not pushy at all unlike lots of other places ive visited i part exchanged my old suzuki and forgot the log book ...no hassle taking that in today ..all in asll a very pleasant experience would not hesitate to recommend anyone to buy from here....got to say i had been stalking this dealer for months before i finally went to buy and im not dissapointed
Murray E
All communication throughout the process was timely and accurate, giving me confidence to get the train to Durham, & get picked up in the very car that interested me (and that I am now happily driving).
Ian W
Great customer service polite and friendly staff, felt really at ease Amd reassured by their professional yet friendly approach to selling cars, what a refreshing change to the hard sale you get from most dealerships
Anthony D
Excellent service with new mot, full service and breakdown cover for 3 months. Highly recommend.
Andrea M
From the moment I stepped into Newton & Lee I felt at ease and comfortable. They advised me on what car to buy and NOT to buy ! They genuinely care about their customers and have gone the extra mile for me. I would definately recommend them to anyone looking for a car with a friendly non pressurised service.
Paul W
Fantastic in every way never pestered you when looking around just came out of office handed me keys to the cars I was interested in let me take a look at them once I found the car i wanted the whole experience was enjoyable hassle free great set of lads recommend this garage highly service from start to finish was second to none
Danielle B
Very helpful and friendly staff who don't put any pressure on making you buy a car. Fantastic customer service and they made buying my car so simple. I would definitely return here to buy a car in the future and would highly recommend them! Thanks very much for your help!
Craig B
Good friendly customer service,most importantly sold me a good car. Can't fault them.
Judith H
We bought a 2011 Zafira from Newton and Lee. There was no pressure to buy whatsoever and really friendly helpful service. The car is great, they made it look like new for us. The free 6 month warranty really puts your mind at ease when buying an older car. Highly recommended.
Dashamir T
I bought a car from this company and I am very happy
Deborah L
Really pleased with my purchase. Purchase process was straightforward. Very helpful
Scott D
Newton and Lee automotive were incredibly nice and helpful, they didn't bother us and let us look around the car in our own time. I would highly recommend newton and Lee as they were not pushy and really friendly and easy to talk to.
Jack M
I purchased a car from newton and lee and I found the service outstanding. The staff there are extremely helpful and that's what you want when buying a car. Would highly recommended for anyone buying a car.
Janey M
Small and friendly business. Brilliantly priced and reliable cars. Would recommend.
ANDREW R
Nice friendly service bought the car with no problems at all and no pressure in to buying had the car 5 days now and everything seems ok
DIAN N
Would recommend to anyone, top class service, informed every step of the way
IAN W
Easy to deal with and pleasant Sales Team, no complaints and don't forsee any would recommend.
STUART M
Very helpful staff. Explained everything clearly and very accommodating. Would definitely use again.
GARETH M
From start to finish phone calls to actually meeting the owners, everything was done very professionally, and seem to have a good reputation. On meeting the owners I could tell they are genuine blokes that want to maintain a good rep, they sorted everything for me, and the main thing I'm very happy with my new car that came with a 12 month warranty including breakdown cover. Definitely recommend newton and Lee.
JENNY C
Really easy people to deal with. Went out of their way to help the sale go through and stayed open late for me to come and collect the car. Would definitely use again and worth driving 2 hours to buy the car.
MATTHEW M
Had a really fair test drive with the car sales man with me. Told me the specs of the car and how I will get the best out of it. Disscussed a break down cover. Sorted out my tax for the car. Told me what's best for myself as I'm a new driver on the road.
LEIGH T
Brilliant from start to finish and huge help getting me finance
FRANK W
Great friendly staff great price and great service
RICHARD H
I bought a car about a week ago and everything is fine with it .The guys at the garage were very helpful as my old car broke down on the way to garage so they come and picked us up.My car was old and not really worth anything but they still took it part ex and sorted everything out .
Jacqueline P
Just purchased a nice little car from Newton and Lee and l am very happy with my car.l don't enjoy looking for cars it's up there with a visit to the dentists but l would recommend this seller to anyone. The car was exactly as described in the advert no nasty surprises and absoulety no hard sell. If your looking for a nice clean low mileage vehicle give this garage a try.
Rebecca D
Great service from the start, bought a great car from this garage. When we bought the car we realised that there was a slight problem with the locking system, which we were slightly worried about, they then ordered another lock straight after we had informed them, without any issues or problems. They were very polite and very helpful throughout the process of buying the car. Would recommend this garage to anyone.
DUNCAN L
It's so refreshing to find a car dealer who we feel we can genuinely trust. We recently bought a Volvo V50. It is a fantastic car and they were great throughout. They listened to us, gave great straightforward information and advice and always stuck to commitments. I have no hesitation in recommending Newton & Lee and will definitely go when we are ready to buy our next car.
SZYMON A
Best car buying experience we have ever had. We'd buy from them again if we'd have to.
RICHARD M
Found a Suzuki Swift on AutoTrader that Newton & Lee Automotive Ltd was selling. Gave them a quick ring to check it was still in stock and went over. I received excellent service upon arrival and was taken on an immediate test drive. Bought car then and there! Car in great condition, with excellent mileage and interior condition. Great price, got a discount on a warranty. Would definitely purchase with Newton & Lee again!
HESTER G
Newton and Lee were attentive, informative and extremely helpful. They were able to discuss every car we looked at and were honest about their suitably to my needs. Once I had chosen my car they were then able to fast track an MOT so that I could take it home on the day.
VICTORIA M
I would definitely use Newton & Lee again and recommend them to anyone looking for a reliable second hand car. Their Customer Service was excellent and my new car was immaculate upon collection.
DARREN Y
They were great easy lads to get on with Kept me upto date regarding the car I was buying car was mint when I picked it up
SUSAN L
Easy to deal with, took all the work out of buying a car and went that extra mile to make sure I was happy with the deal.
AMI D
Overall experience was excellent, very friendly service and very helpful in terms of advice that was given. Will be recommending the business to friends and family!
ABIGAIL B
Excellent customer service. Keeps in touch, fast replies and is a reliable dealer that does things right!
ANDREW C
We have just taken delivery of my partner's first car from Newton and Lee. The car arrived presented to a great standard, reflective of a seamless buying process. We can't wait to get behind the wheel. Thank you!
Robert B
good service very pleased with the car good value
Andrew S
Just bought a ford focus Titanium lovely car! No pressure just good advice from two genuine Blokes. Would recommend a visit today! Car also came with a decent warranty.
Laura R
Really good service! They went the extra mile and I left very happy with a lovely car that I'm sure is going to serve me well.
SCOTT H
Everything from calling for an enquiry to signing for the car was amazing, buying my first car was real easy and Tony even helped with my insurance and tax.
Richard S
Fantastic customer service. I received a response to my e-mail on their day off from Anthony saying he would call at 10am as per my request the following day. I put the guys under a bit of pressure as I was looking to purchase my Saab 9-5 that day and they bent over backwards to get the car ready the same day as I was travelling down from Scotland. When I arrived it was a professional but laid back environment where we had a much needed coffee and a good chat. Car is excellent and can't say enough positive things to justify the service. If you see a car you like in Newton and Lee I would say go for it.
Liam O
Very helpful and friendly staff with amazing quality service and vehicles. Highly recommend
Paul M
We were told about the proprietors' background in the motor trade and how they go about conducting their business.We were treated in a friendly and helpful manner without any pressure. We consider that our purchase would have been good value even without the 12 month MOT and warranty.We have been very pleased with it since. We would certainly go to Newton And Lee again in the future and would unhesitatingly recommend them to others.
SINEAD L
Excellent service all round. Friendly and helpful. My old car broke down on the Friday, and by the next Wednesday I was sorted with a shiny new one which is absolutely perfect for what I need. I felt I was listened to, and valued and that is very important. I'd go as far to say that it was the best car buying experience yet! No hassle, and nothing was too much problem. Lovely.
MARTIN M
Friendly service with no pressure. Would certainly recommend them.
CHRISTIAN A
Gave me plenty of time to view the car, very flexible in terms of pickup date.
CAMERON E
I had a fantastic experience with this dealer and I am very pleased with my purchase. The gentleman whom I dealt with was nothing but pleasant, knowledgeable and helpful - even when I had to go back as I didn't know how to fuel up! D'oh! I travelled from Scotland in order to purchase my car and don't regret it one bit, even if I was tired and queasy after a startling run back up the A68! I would defintely recommend, it's got all you need! Great cars, great service, friendly and positive atomosphere and very reasonably priced vehicles.
GARY B
Genuine nice people to deal with.I would use this company again.
Anthony S
Great experience they were great would deal with them again and recommend
FRANK F
I found the car I wanted at Newton & Lee automotive, although it was Friday when I phoned I arranged a viewing on Saturday and was driving the car home Monday fully serviced and 12 months Mot, nothing could have been easier. No hard sell or pushy sales, it was very relaxed and nothing could have been easier. Nothing was a problem for Newton & Lee a 5 star treatment from start to finish.
GILLIAN B
Fantastic service could not be faulted
ALEX D
Great people to deal with. Sorted out the finance with no problems at all and take great pleasure in selling good quality cars in great condition. Would recommended to anybody!
CLAIRE M
I was a little nervous buying a used car but the guys at newton and lee where really friendly and knowledgeable, from the first phone call I felt at ease. The car I bought is perfect its a lovely little car, it was sparkling and in fab condition with full mot. The car also came with 6 month warranty, which gives me piece of mind should any problems arise. Thank you for all your help I will be recommending you to friends and family
CHRISTINE D
A great experience and nice people to deal with, no pushy salesmen just the owner who obviously cares about his business and his customers. Will defiantly recommend to others.
james h
Such a joy not to be hassled or pressured whilst inspecting the motors....they appear just very straight talking people. I would definitely recommend them to anyone
DEANNA G
Outstanding service from Newton & Lee. Very happy with my purchase. Would definitely recommend these guys.
Lee M
Two very polite and professional gentlemen, the service I received was easy and straight forward, took me through exactly what was happening with the car right through to collection. Thankyou.
JOHN S
Buying my pre owned car from Newton and Lee was hassle free and honestly described. I found Tony (Mister Newton) very pleasant to deal with no high pressure sales talk. I can highly recommend this company to anyone who is looking to buy a well presented good quality car.
SUSAN M
Very helpful and trustworthy. Helped me out and lovely to deal with
SLOBODAN D
Really pleased with service, the guys are the best, all in all great experience and would definitely recommend them to anyone
ALLAN M
Fantastic service, very thorough and kept me up to date throughout the preparation of the vehicle i bought, very friendly and i would definitely use them again
CLAIRE C
Baught a great car from newton and lee and great price too. They were really helpful and happy to help. Both such nice genuine guys, car was gleaming inside and out. Very happy with my purchase and i highly recommend them. Claire.
CALLUM M
Brilliant Company, very friendly and down to earth staff car was spot on and is running perfectly would recommend them any day
Susan G
Old School reliable personal touch......what a breath of fresh air in these days of faceless sales methods. I saw the car advertised online which was the specification I was looking for and at a favourable price. As I live in Cornwall and the dealership is in Co Durham I checked travel options and found flying was the cheapest and quickest option (Exeter to Newcastle) they offered to pick me up from the airport on a Sunday (their day off) and drive me to their premises where the car was waiting ready prepared and exactly as described. Anthony was friendly, easy to talk to and very organised which made the handover of the car quick and simple so I could hit the road for my long journey back to Cornwall. The car performed faultlessly and the whole experience has been a very positive one. The next time we need another car Newton & Lee Automative will be first on our car search despite the distance. Excellent service and highly recommended.
Sarah W
Anthony very clearly does have a customer first attitude. From our initial enquiry to final handing over of the keys, we were kept informed, listened to and treated with respect. Anthony is very approachable and friendly and calls back when he says he will! We would definitely recommend using Newton &Lee Automotive Ltd.
DAN L
Excellent, hassle free service! Very happy with my new car. Tony was a pleasure to deal with. 10/10
JOSEPH S
Would definitely recommend! Came and bought a Chevrolet Aveo and the customer service was fantastic! great deal on the car and I couldn't be happier with the car I've bought. Within 10 minutes of arriving the guys at Newton lee had the car registered to me and taxed so I could drive away there and then, no waiting for days or chasing up car salesman! Thanks very much.
Daniel T
Excellent customer service, excellent cars, really friendly people. Couldn't recommend it more!
JULIE D
Fantastic experience. A pleasure to buy cars from with exceptional customer care. Bought a car, well presented, great deal, 6 months warranty a real bonus. Being able to drive away same day is great. Wrote it off after 8 days. Been today for a replacement. Again exceptional service and genuine concern for my passenger and I. Would highly recommend this place. I will be buying my daughters car from them when she passes her test. We'll worth a visit.
Peter B
A very friendly and welcoming team. The car was exactly what I was looking for so I bought it there and then.
JOSEPH R
I'll try to keep this short and sweet. If you're looking for a car but are sick of sleazy salesmen always trying to get one over on you, these guys are for you. Very honest, approachable and down to earth. If you have a car in your sights, I urge you to consider them. I genuinely do not intend to go for my cars anywhere else in the future.
MARGARET B
After meeting Tony we new we were in safe hands as he makes you at ease , and that's important when buying a s/h car , we purchased a lovely 207 Peugeot from him and although were not local he met us at station and brought us back to his base to complete all paperwork , All over a trouble free experience and would recommend Newton & Lee to anyone wanting to buy a car, Spot on,
Niall I
First class level of service. These are people who care about what they do.
JOHN H
2 very friendly &trustworthy guys I definitely will be buying my next car from them. the little car I bought is running like a dream many thanks.
CONNOR W
Great dealers, trustworthy people, obvious care for their cars and a very welcoming place. Would recommend to anyone in the market for a 2nd hand car.
GEMMA D
Friendly and efficient. Tony was very pleasant and happy to work around my working hours and also my location for both the sale and delivery of the car. 6 months warranty and post-sales courtesy call sealed the deal.
KATHRYN B
Thank you so much for my amazing car I love it and yous were so helpful and nice if you are looking for a car come here they are the best so helpful l would give them ¿¿¿¿¿ rating thanks again
JAN J
Friendly team. This has been the easiest and quickest car sale ever. I would recommend without hesitation. The car was exactly what I thought it would be, no hidden surprises.
BETHANY V
Very genuine and open honest guys, couldn't be more helpful or accommodating, very comfortable when expressing potential concerns given my previous experience with cars, wasn't made to feel inferior being a woman, I would definitely recommend friends and family based on my experience...and wishing the guys and the business all the best! Big thumbs up well done guys! Thank you!
Penny O
The car we found was perfect. The guys who own the garage were very friendly and only to happy to open on a Sunday afternoon so we could view the car. There was no hard sell just really helpful. When we collected the car it was prepped to a high standard and when one of the wheel trims was damages they ran around without arguement to find replacements. Very nice gentleman and would certainly recommend them.
STEPHANIE C
I bought my first ever car from Newton and Lee today and they now have a loyal customer for life! After 2 years off the road, I was nervous about looking for a new car and trying to find one that would be perfect for me and my little boy. From the very first phone consultation I was looked after and absolutely treat like a valued customer. What really comes across is their professionalism and passion for their business, as well as their drive for building a solid reputation for being trustworthy and reliable. They listened to what I wanted and needed from a car, recommended one that would be perfect for me, and went above and beyond every expectation of mine. I have had many cars over the last 11 years - but none that have been presented as immaculately inside and out. I adore my car and the whole process was easy and completely stress-free. I cannot recommend Newton and Lee enough. Their attention to detail and drive for amazing customer service is exemplary. Thank you so, so much!!
ROBERT L
Excellent friendly service, would definitely recommend.
JOHN E
It was hard to find the dealership but once I did, I found the car I was after and the salesmen got the car prepared and ready for me within a day and I was able to drive it away. Very helpful and honest. I would recommend this dealership to anyone.
Patrick A
Very professional and friendly service. I found them very trust worthy. Nice clean competitively priced cars. Would recommend this car dealer.
FREDA W
Found exactly what we wanted easily with the help of Tony from Newton & Lee Automotive Ltd.He was extremely helpful and gave us all the advise we needed.Would happily recommend the company to friends if they were needing a second-hand car in the future.