Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

DIANNE T

Professional and friendly throughout... Not pushy sales pitch, accommodating and happy to negotiate...
Especially Joe - sales... went above and beyond...

LAUREN S

Joe was really friendly and helpful. The car was exactly as described and pictured. We were able to test drive the car with no prior booking or call to them. The garage had completed a lot of work on the car to ensure it was running well. When we brought up a concern regarding a tear in the leather of the drivers seat this was repaired before we collected the car. Transaction was simple and they ensured the vehicle was taxed before we drove it away. Included 3 month warranty is of high coverage level and extended warranty's are affordable.

SIMON F

Excellent experience buying cars off these lads,I have just purchased another two off them this week (1st week of November) and they have gone beyond the call of duty especially for a car for my daughter.
Very comfortable buying experience and I would say especially for a woman or a younger person as they explain everything perfectly.
Wouldn't go anywhere else.
Bryan and Anthony will do as much as they can for you without any pressure whatsoever.

SIOBHAN D

Fantastic service from start to finish.
Called back regarding my enquiry withing a few hours, booked in for a test drive and got the car within a few days.
Everyone working there has been a credit to the company with nothing less than a brilliant service.

JACQUELINE P

Excellent service by excellent staff
No pressure at all from the sales person everything explained fully
Great team

SHAUN M

Fantastic service, cant complain about anything, they did everything as promised no complaints at all

DAVID T

Spot on very friendly
Lovely guys very helpful

NIAMH L

Joe was fantastic and extremely helpful. They were in contact with me throughout and were always a phone call away if I needed them.

CHRISTINE H

A great little garage Brian was so knowledgeable and helpful nothing was a problem
Excellent service all round thanks again

SUSAN M

excellent service couldn't fault it, paid one day was delivered to my front door within 36 hours, guys that delivered it were so helpful . Would definitely recommend them .

BRIAN R

Saw a car we were interested in on their website and decided to visit. The staff were so friendly and helpful, answered all our question.
An all round great experience.

SARAH K

Really nice car at a really good price. Would really recommend Newton and Lee, friendly sales without pressure

JILL A

Very friendly approach. The car was fully serviced and ready and waiting for us to pick it up.

Kieran C

Really happy with this dealership I visted on the 26th May bank holiday to look at a ford fiesta. I realise it was closed but I was able to see the car as it was outside and you can see from the street. I seen Anthony taking photos of other cars he told me they are closed and he was there taking pictures of new stock they received. But he allowed me to look at the car I was interested in and he even got me the keys so I can have a good look inside too and left me to it with no pressure at all. I was happy with the car and he even let me test drive it which I was impressed with since they where closed. I took it for a test drive on my own as well which is always a plus for me as i felt more comfortable on my own and was able to have a good drive around. I purchased the car on that Monday and received it on the Friday.On pick up everyone was nice and friendly and happy to help very welcoming. It was a great process I was giving all the information I needed for mot and service plus 3 month warranty. I was then walked to my car by Bryan and he went through everything around the car as an example showing me where the bonnet button was and how everything works inside. The car was nice and clean on pick up and well presented which was perfect.Even the after care service was spot on. I heard a noise on my car which did not sound right so I then phoned the dealer up and we agreed a date and time for me to bring the car back so they can take a look at it. After inspection they found the problem and promptly fixed the issue with no hassle at all the mechanic who served me was spot on and easy to talk to.Nice selection of cars and plenty to choose from and I definitely will recommed this dealership to anyone and I will be returning when it comes to my next purchase.Thanks again :)

YVONNE H

From first looking around forecourt the staff were friendly and helpful but not pushy. After choosing my car they let me test drive it on my own so I could get the feel of it. I actually test drove 2 but didn't like the first one. Car was fully serviced and MOT and there was a couple of things I asked for and they threw them in at no extra charge

MARK E

Excellent, friendly, knowledgeable service.
Took the time to make sure all minor details were fixed before completing the sale (including delaying for ~1 week) rather than doing a quick fix to get the sale done.
Would use again.

CRAIG R

Excellent customer service. No hassle, no rushing for a sale. Great, would recommend

COLIN G

I had an excellent buying experience with Newton and Lee. The team are very professional, and the whole buying process was transparent and honest. I am very happy with the car they have supplied. I wouldn't hesitate to buy from Newton and Lee again in the future and can recommend them wholehartedly. Thanks guys, Colin Goddard.

LAWRENCE B

Can't fault the service. Dealt with Joe who was great and friendly. No pushy sales tactics. Reserved the car , had a look and drive few days later. Pointed out few small things, all of which were sorted as promised including e re spray of the bonnet as had quite a few stone chips. Went for another look/ drive to make sure we were happy.. we were. So big thanks to all concerned, Alex is very happy with her first car .

ROBERT G

Excellent service, a thorough service and MOT was completed on the car before they would let me take it away. I would heartily recommend Newton and Lee.

KENNETH C

Fantastic service no problems whatsoever

KIM T

Very seem less service . Friendly staff car ready to collect on time . Would definitely recommend

IAN K

Excellent service throughout, very helpful and very pleased with the car

ROBERT R

There was no hassle from start to finish.

Terry M

Well what a delightful experience from start to finish, Car was an absolute Gem a lovely Volvo V40 r design in silver, the staff were brilliant and very friendly, Bryan Lee our sales man what can I say about that man. Just an absolute pleasure to deal with also met Anthony one of the directors absolute star and a pleasure to meet, will definitely be coming back to your dealership in the future as the service was spot on, Kindest regards Terry.

PHOEBE S

Joe from this garage was amazing, super helpful and a good laugh. Managed to get my first car sorted dead easily, deffo reccomend. Very professional garage and gave me a free 6 month warranty, Thanks! (:

PAUL J

Joe was really helpful from the 1st phone call to picking my new car up 5star treatment from start to finish

CATHERINE R

Excellent customer service, friendly, informative and No Sales Pressure.
Bryan took us through the whole process from start to finish.
Would highly recommend!

Stuart B

Very pleased with the Freelander we bought in January as a repeat customer. Many thanks once again to Brian and all the team. Excellent.

TOM B

Bryan and everyone at Newton and Lee were brilliant. Great experience from start to finish and would recommend anyone to buy their next car from them.

LYN F

Their service is very good, they are very helpful, the buying process is simple. There is no pressure to make a quick decision.

HENDER M

Arrived to have a look at a car which they had ready for me. No pressure during the test drive and look assertions the car.

Very personable, wanted to take care of you while you were there. Great job on the car when I went to collect it. Overall straight forward no complications, friendly and happy with my purchase.

NICHOLAS L

Easy, seamless experience with such kind and knowledge people

ROSS M

Great customer service. Attentive but certainly not in your face. Gave really good advice and looked after me throughout. Good comms about the vehicle I was buying and time scales. I dealt with Ross but all the guys were really approachable. Good range of vehicles in stock if you aren't quite sure what you are after.

MARTIN C

Excellent. I've only just collected the car yesterday so nothing to say about follow up, but experience so far has been very good. I really like that they retail cars with a new MOT and any advisories addressed so nothing to expect at next MOT

PAUL M

Brilliant friendly service in a relaxing atmosphere I dealt with Brian who goes above and beyond to help "¦ although everyone is also helpful and friendly I have now bought five cars from Newton and Lee and never had a problem

PHILIP A

A great experience from start to finish. Delighted with my new car. Thanks to Anthony, Brian and the rest of the team.

MICHAEL L

The service I received from start to finish from Newton and Lee Automotive Ltd was outstanding. Joe was amazing and really helpful.

I would highly recommend Newton and Lee Automotive Ltd to anyone who is wanting to purchase a quality car with a quality service.

Thank you for an amazing car!

BLANE G

I have used them in the past and took my son there to purchase his very first car, fabulous service throughout, Brian is a first class friendly (chatty!) salesman ,was there every step of the way and went above and beyond to iron out any wrinkles in the process, would highly recommend this dealership, we will definitely be using them time and time again in the future. A+ from us.

STEPHEN C

Really friendly people who take the time to understand a person's situation. Brian really couldn't have done more for us. Would and have recommended

CONNOR L

I had a great experience purchasing a car from Lee and newton. Friendly, honest, responsive to all enquiries and really helpful. I was a long distance purchaser and Bryan made it real easy. Great car and well presented. Very happy customer.

SCOTT F

We found our car on auto trader, Newton & Lee had the car and Bryan answered all of our questions, sending proof of service history etc and offered me a favourable p/ex on my old car in advance. When we arrived the car wasn't quite ready as they'd decided to supply w fresh pads & disks on the brakes and to also do the tracking. The car was in tip top condition and impeccably detailed. We test drove the car and it was as good as it looked. Our only quibble was that the rear interior passenger lights don't work but other than that a great buy.

ANDREW M

Helpful and efficient. Made my replacement car available within 24 hrs. Good selection of cars in stock

DIANNE L

Very good, nothing too much trouble

STEVEN B

In general the garage was very good, car was as described sales person was polite if occasionally hard to get a hold of after the sale.

In general everything they said they'd do they did and the car is as expected and supplied fully serviced and valeted with all MOT issues fixed. Took a few trips to sort out an broken TPS sensor but nothing terrible.

Only negative point for me was the car needed a wishbone and this was done, but as they have no facilities for alignment it was supplied with quite bad alignment. If I'd left it it would have worn the tyres off it quite quickly. If on pick up I'd been made aware it needed an alignment I would have got one as it was I ended up paying for one out of my own pocket not a massive expense but one to be aware of if you're buying a car and they've done suspension work on it.

Other than that car is lovely and would use them again.

MALCOLM O

very friendly and made this an excellent experience.

TIM R

Understood I needed a bigger car and there was a few to choose from. Joe was brilliant and I saw the car on a Wednesday, took for a test drive on Thursday afternoon and bought and collected on Friday. Volvo XC70 in black.

Colin M

The car we bought from Newton and Lee Automotive Ltd has been a good buy.The staff has been fantastic.Thank you for everything you did.I now tell every one who needs a new car to try them first.When i need another car i will buy from them.I am going to also change my annual car service to them.What a great team.

Kenneth y

I was looked after by Ross, very easy to get on with, patient (I test drove four different cars), communication was excellent and nothing was too much trouble.

Dawn C

Absolutely brilliant service couldn't fault this garage, picked me up from train station as i came down from Scotland to collect my new car. Ross my sales man was great hassle free sale.

CAROLYN S

I always use Newton and Lee for my MOT & Service and bought my new car from these guys a couple of weeks ago. Always very helpful and detailed. Thanks guys

SARAH A

Joe at Newton and Lee was helpful. There was no pressure to buy and we were offered a good price for a trade in. Straightforward and efficient.

andrew h

Bought a car from this garage and traded in our old one. Customer service is excellent and they do everything they can to help the sale go smoothly.

JOHN A

This is my second perches from
Nowton and Lee and the experience was just as good as the first time.
No hard sell given time to look and make your own mind up. Good friendly service and you get the feeling a happy customer is there goal. The car was well prepared on pick up day a guide through the controls and the mobile phone was set up for me. Good service Thanks from John.

GAIL M

Absolutely faultless service! From Brian showing me my car to Joe doing the hand-over, it was a delight. The staff were all friendly and pleasant, the cars are all really clean, and their prices are very keen. This is a garage who I will happily recommend to friends and family, and when the time comes for a new car, I won't be going anywhere else. First class service!

stephen w

Excellent service from Joe. Very helpful and informative. He addressed what few things I found wrong with the Honda hr-v I purchased. Although I travelled 25 miles to view this vehicle, customer service and vehicle excellent, hence the sale.

ANDY S

Fast, efficient and very friendly service. Can't fault

ANITA H

Excellent customer service from Bryan. Couldn't do enough for you, every detail checked and nothing too much trouble.

LEIGH M

By far the best experience I've had when purchasing a car. I don't live locally so I called and paid to reserve the car, arranged a day to come view the car with the potential to buy it and drive away same day. The car was being serviced, they kept me up to date so I didn't travel until the car was 100% ready to go. When I arrived the staff were friendly and knowledgeable. The car was as advertised. They had all the paperwork ready which made it very easy to drive away within an hour. The car had one small engine issue over a month later which couldn't have been known at the point of sale, they worked with a local garage and covered the cost. I've had issues with warranty's not being accepted before and thought this would be a battle to resolve but I simply called them, explained the issue and they advised get the car to a trusted garage get it repaired and they can email them the invoice. I would recommend them to anyone looking to purchase a used car! Fantastic service.

CLAIRE H

Fair price for part x , car bought was prepared to a high level, very happy with purchase so far

Mary & Edwin Sykes

Extremely satisfied with the service provided by Ross. No pressure to buy and could go out for test drive in as many cars as we wanted. Very professional and a good timescale in turnaround for the new car. Would highly recommend this garage.

CHRISTOPHER T

Amazing from start to finish they were polite, friendly and professional and not pushy love my new car and I got a years warranty with it also brill!!

ALEXANDER C

Excellent service. Presentation of vehicle was first class when picked up. Any work carried out on other vehicles we own was quickly booked in and completed fast. Joe is an excellent salesman! Only went in for cursory look at a Jaguar XF and ended up buying it there and then and my son bought a KA+ Active a few weeks later!

DANIEL A

Bought a discovery sport from them only owned it 2 days but from speaking on the phone to collecting the car it's been a pleasure, was a few things the car needed and where done with other bits they thought it needed without hassle. So far so good and would 100% use again.

ERICKA R

They were very helpful and quick to respond to my calls. The car was valeted, serviced, and had a new MOT when I received it. I am very pleased with the car and the buying experience

DEBRA H

Made to feel very comfortable, kept up to date what was going on, and very nice people

CHARLES B

Extremely helpful, nothing was a problem. No hard sell. Take as much time as you need. Would highly recommend.

LILLIAN E

Very good service. They had the vehicle I wanted at a good price. When I collected the vehicle it was in excellent condition just like new. Staff were very friendly and knowledgeable.

ZOE F

Where to start.

Upon entering the Newton and Lee garage, Joe was amazing. Very knowledgeable about the car, he listened to what I wanted and explained absolutely everything about the car, the warranty, all the checks it had had done etc. Not pushy, not one of "those" salesmen, just a lovely down to earth bloke. Perfect!!

The garage kept me informed about the last checks to be done on the car and when it would be ready for collection - Picked the car up it was immaculately clean. I rang up a few times to ask millions of questions and nothing was ever too much.

Fast forward to 4 weeks later, there was an issue with the car - the brake calliper was sticking and an issue with the passenger wing mirror. I rang the garage who were very apologetic. The owner of the garage collected my car from my work car park the next day and delivered a courtesy car. Took all the details of the issues and took the car straight back to Newton and Lee to have the problems fixed.

That same day Paul rang from the garage (service department) explained what was wrong with the car and how long it would take for the parts they needed to arrive and when I would get my car back.

2 days later both problems fixed and Paul even dropped my car back off at work for me and took the courtesy car away.

For me, its not just about how quickly and efficiently they took care of the problems with the car - its about how they dealt with me, how friendly they were, nothing was a bother. Just all round great people and a great garage.

We have had an awful experience with a garage before in the Durham area and because of that I am always wary of garages now. However I can honestly say Newton and Lee have completely restored my faith in car garages now.
Their biggest interest is making sure each person is happy with their car and for me that makes them the best!! Well done and Thankyou Newton and Lee!!

Michael P

Great service and very happy with the car. Thank you

Leigh A

Bought a used car from them. Wasn't pressured in any way, but help offerered when i was ready. Was allowed to look over vehicles at my leisure and test drives were encouraged. Once I had decided to make a purchase, it was easy and straightforward. Everything was explained in detail and the salesman was extremely helpful and cheerful. Would recommend.

warren y

Very professional, kind and patient.

PAUL B

Fantastic experience buying a car from Newton and Lee, honest motor traders, friendly staff A. Special mention to Brian who sold me the car. A few things needed sorting, so a courtesy car was available to me, all fixed now. I would highly recommend this car sales and go as far to say don't bother going elsewhere to buy a car, just go to Newton and Lee. 5 stars from me

AMY R

Good communication from start to finish. Easy process
Lovely car

ANDREW J

Bought a vehicle through a finance broker and Newton and Lee were excellent with the communication once the finance was approved. Excellent service.

lynne l

Joe the salesman was very professional in his sales technique .The car was well presented and well valeted.From start to finish it was a swift experience .

OLIVER C

Helpful and friendly service , got a great deal on my first car and a lot of care was took with it during the process. Joe was a great help and made sure I got the best deal possible , keeping me up to date on the process and answering any questions I had. Would recommend.

TARIQ I

Super expeience. Very friendly.

Sophie T

I went in looking to part exchange my car for a different one. I was approached by a lovely man called Lee who went above and beyond for me! I found my dream car and honestly could not thank them enough for how easy it was to set everything up! Would 100% anyone to go to newton and Lee amazing!

amanda b

Excellent service from start to finish. I got a great price for my part ex against my new car. The exchange was completed within 5 days. A full mot, all advisories sorted, which saved me quite a bit. After a slight hiccup on completing the work, Ross delivered my car, with a full tank btw, exactly when he said he would. I would definitely recommend this garage and everyone involved. 5 stars 🌟

JIMMY H

Outstanding! From start to finish the staff were courteous and professional. They scheduled our test drive at a time and date most convenient for us. Our new car was a Tesla and they took the time to fully brief us on its basic operational system. They put on brand new tires all around. They provided a first rate detailing and delivered the car to our house. They kept us informed every step of the way. It was a great experience.

RITA B

Excellent service and helpfull friendly staff

GILLIAN D

I'd never bought a used car before so was a little apprehensive. I needn't have been as Joe was very friendly, courteous and professional which put me at ease straight away. He was so easy to deal with, informative, accommodating and in no way pushy. Overall, this gave me the confidence to buy my car knowing if there were any issues they were only a phone call away. Great service and the offer of great after service should I need it. I would definitely recommend Joe at Newton and Lee. Thank you

LUCY O

I found Newton and Lee to be really helpful and well organised. They replied to queries quickly and made sure everything was ready and completed when they said it would be. Ross who we mainly dealt with was friendly and professional and had the car ready to go for when we got there and also helped sort out the tax before we left. Only just picked up the car but it seems just as described and I'm very happy with it.

PAUL A

Provided me with a good car at a good price. Enjoyed the experience of buying a car again.

NORMAN Y

The service is so good and polite thay go all out to help

RACHEL H

Absolutely fantastic service from start to finish from Joe.
Over the moon with my new car

CRAIG F

Stress free, friendly and reliable service from start to completion. Thanks Bryan.

Noah C

Just recently bought a beautiful Volvo C30 from Newton and Lee. Had a guy named Joe serving me and was a wonderful experience. Transaction went over smoothly with no issues at all. Beautiful car accompanied with exceptional service. Would highly recommend.

ASHLEY W

Great service from the guys at Newton & Lee.
They were really friendly and helpful in finding a suitable 7 seater for family life.

carol h

First time using this garage but will certainly be back and be happy to recommend. Good old fashioned service and fair pricing

CHRISTOPHER P

Honest straightforward company with an excellent, deserved reputation. Car was made available with any defects rectified, a full no advisory M.O.T., a three month PROPER warranty and a years free membership of the A.A. I'm very impressed and happy to recommend.

DAISY W

Thank to Bryan and the team who looked after me when I bought my first car last week.

DEBORAH S

Great service and Bryan was great, and helpful keeping informed throughout the sales process.
Well done Bryan

SUZANNE B

Excellent customer service by Joe.very helpful

STEVEN M

Brian was fantastic from start to finish , answered all my questions sorted al, paperwork out,

LAURA S

Good price for part exchange and a years mot put on including replacing 2 tyres even though they were within the legal limit. sales team friendly but not pushy and most important the toyota rav 4 I bought was a really good price

SEAN B

Excellent and friendly service from all staff but especially Joe. Sorting out the right car for us. None of this high pressured sales stuff. They are genuinely interested in the right decision, and car, for you.
Joe also went the extra mile for me sorting delivery. A very pleasant transaction from start to finish. No hesitation in recommending them.

JAMES J

From the very start of my request they were very helpful and understanding to my situation regarding me purchasing a car from them.
They organised everything so that I could pick my car up on a Sunday, even although they are normally closed. Due to me travelling from Fife in Scotland, they even picked me up from the train station. Great service. That car was as expected and just what I wanted.
Thank you.

DANIEL C

Excellent service I viewed the car on Wednesday and they agreed quick turn around to have it available for the Friday. Even offered to drop it off. Would definitely recommended them

LISA R

They are very friendly.. not over the top in your face like other companies can be... I loved every relaxed minute I spent they all my questions were answered lovely team

SAMANTHA C

Excellent service, Bryan was extremely helpful advising me on the right car to meet my needs. He gave me plenty of time to test drive the cars and give them a good look over.
When it came to the finance part, Bryan was very helpful in finding a payment method that worked best for me.
He even went the extra mile to assist me once I had my car. Very grateful for such easy an easy and stress free purchase.
I'm extremely happy with my car, but in years to come when I'm next ready to change I will certainly be going back to Newton & Lee.

jodie w

Joe was very helpful and helped with anything we needed! Great service also from everyone we dealt with. Happy with our car

RICHARD P

Joe was really helpful. Relaxed purchase.

PAUL B

Friendly helpful and honest

nikita m

They we brilliant throughout. Gave detailed information and were honest about the car and what it needed before I purchased it. All issues on the last MOT were rectified. They were professional throughout the process.

JOHN W

They made the whole process of buying a car easy

MICHELLE S

Excellent service,. Five star! Very helpful and friendly. Would recommend to anybody thinking about buying a car.

JONATHAN M

Fantastic from start to finish. The car was beyond what we were expecting in terms of condition, and the service provided was second to none. Woud definitely buy form Newton & Lee again.

SUSAN N

This company is the best. I have purchased 2 cars from
them and will continue to go back when I need a new car. The customer service is fab with a special mention to Bryan who went out of his way to help us. I can't praise them enough! Thank you

DUNCAN B

Newton and Lee could not have been more helpful or accommodating in assisting us in choosing a replacement vehicle. Brian (Salesman) was very professional, polite and extremely informative in explaining everything so everything was transparent with no hidden agenda. I'd recommend Newton and Lee without hesitation to anyone wishing to purchase a second hand vehicle.

PAUL C

Super friendly service and very helpful all the way.!
Highly recommended to one and all.

JOSPEH W

I recently purchased a used car from Newton and Lee and the process was very simple and smooth due to their great customer service. During my first visit to view the car Joe was friendly and professional, arranging a test drive that day. The communication from Joe throughout was great and I am very happy with the car.

KAREN O

This garage was brilliant, they spoke to me like an educated woman and not just a person who knows nothing about cars. They were extremely patient with my 101 questions and went the extra mile regarding insurance, tax, etc. Will definitely return for all my future vehicles, thank you.

GILLIAN B

Really great service , nothing was a bother, thanks I love my new car

DENIZ O

Very friendly, professional and quick service

STEPHEN W

Great service, no pressure. They just want to make sure the car is right for you..
One of the best dealers I've come across in forty years of motoring.

GILLIAN F

Efficient and knowledgeable knew exactly what I was looking for car sorted quickly

DAVID G

Excellent service from Brian who looked after me from start to finish..Good part exchange deal and car is great.car was prepared to a good standard. I would recommend them..*****

PAULA A

Professional. Decent service. Smooth. No complaints. Will use again.

JULIE S

Very friendly staff. Also very helpful and welcoming. Bought a fabulous Kia Rio.

DAVID L

answered my questions over a few days,gave a lot of detail on the vehicles l tested,
dealt with the paperwork needed very efficiently,presented the car excellently,and would recommend them to others

DAVID W

Excellent friendly service and they helped buying a used car completely problem free. Their service was above and beyond what I'd expected, nothing was too much trouble and their assessment of the car's excellent overall condition and value for money has proved, so far, to be true, I am very happy to highly recommend Newton and Lee Automotive to anyone looking to buy a used car. Honesty and integrity of the highest order. Thank you Bryan and Barry.

PETER F

Good first appearance very approachable, first class service

STEPHEN L

Highly recommended local garage, simple process and a great range of cars, knowledgeable staff, not pushy just easy to deal with, would use again.

SARAH H

From my first contact I have had excellent service, the car was out waiting for me to test drive it and I could go out alone in it there was no pushy sales tactics and I was allowed the time to explore the car. I felt valued as a customer and post sale care has also been excellent. Thank you to Joe who has helped me through this purchase. I would certainly recommend Newton and Lee

STEPHEN P

First rate service provide by polite, helpful and friendly people.Bought secondhand car at a reasonable price . Some slight concerns i had with vehicle were sorted with total professionalism and honesty. Would definitely recommend.

CAROLYN F

Second time I have purchased a car from them. A much better experience than the first. Brian was my salesman this time. Very professional, friendly and chatty and sorted out finance and car tax very quickly. Made sure any little issues I found were dealt with prior to me picking up the car. Good aftersales service too.

Can highly recommend the garage for your car purchase

PAUL P

Great service. Bryan was very knowledgeable and friendly and gave a reasonable price for my part exchange.
Would recommend and use again.

PETER T

Great selection of quality used cars to choose from. Found the ideal car for what we needed and after a test drive the sales staff quickly sorted everything so that we could collect the car a few days later. The car was fully serviced, MOT'd and thoroughly valeted when we collected it. First class service and extremely friendly staff at Newton and Lee dealership. Would definitely recommend this dealership to anyone.

MARGARET P

Customer service excellent very friendly staff who went over and above expectations would highly recommend them

STEPHEN D

It is an absolute pleasure to leave this review for Newton & Lee, from enquiry to driving away, I am simply blown away with how easy, relaxed and quick the whole process was. The car is beyond fantastic, is exactly what I was looking for and knew it was the right one for me the minute I saw it let alone drove it. It's immaculate inside out. Joe was the real star here though, kept me informed every step of the way and patiently answered all my questions which I really appreciated. Not a single bit of hard sell or attempt to hide anything. Without a doubt, I would recommend these guys every day of the week and certainly will - don't go anywhere else, Newton & Lee are who you're looking for.

Jeff W

Fantastic service. No hard sell. Very honest and honourable with my trade in. I will definitely be back.

JOHN N

Good choice of cars at good prices. Excellent service.

DAVID H

Very professional and friendly service, honest and helpful especially with choosing the right car for my disabilities. Top class.

LISA J

Friendly professional service. Well informed and able to answer my questions. No hard sell or being pushed to make a decision. Good value for money and great service. Car was fully serviced and MOT prior to pick up . Thank you

ANN C

I found them really helpful and efficient. Nothing was a bother for them and I am really happy with the car I bought which was check and MOT provided before I received it. I would definitely recommend them to friends and family. Staff were friendly and very helpful.

keith l

After looking around for a new car for the last few months saw mazda cx3 on sale
at newton and Lee .soon as we viewed car bearing in mind it had just came in and hadnt even been prepard for sale yet we knew it was the car for us .salesman Joe was great to talk to and to deal with after test drive .mentioned couple of llittle things kerbing mark on alloy wheel and small scratch on bumper . told us every thing would
be sorted if we went ahead with sale ,so left 100 pound deposit to secure car and when we went back if we were'nt happy we would get our money back
on returning after car was MOT and serviced and allloy wheel and small scratch on bumper sorted out we were more than happy to go ahead with car purchase
if you are looking for a car i would recommend a vist to newton and lee well done
thank you

ALYSON A

Very friendly and helpful when buying my car. No pressure or oversell. After sales service excellent too. Would definitely recommend.

LAURIE S

From seeing advert on autotrader and inquiring about vehicle and through to picking car up, everything was explained and I was made to feel at home and nothing was a problem. Most relaxing way to buy a car. Defo be back. Many thanks Joe and team.

SUSAN W

Outstanding customer service. Most helpful and efficient. I would certainly recommend them.

KENNETH R

I bought a 2017 Nissan Qashqai from this company. Really friendly customer service, not pushy. Car was fully serviced and they fitted a new clutch. They had just had the car couple of days and hadn't done all rhe prep so there were the usual scratches I noticed one of the wheels was quite badly scratched. Barry assured me that they would have the car fully valeted and the wheeels diamond cut back to original condition I paid £100 deposit and was told that when the car was ready, if I wasnt happy with the prep then I could either have my deposit back or that they would resolve any issues . When I went to pick uo the car it lwas fantastic inside and out. The wheels superb. I've had the car 2 weeks now and couldn't be happier. This is a small business that cares about its customers. No pushy salesmen, great after care. If I lived nearer I would definitely take up the offer regarding servicing and MOT for next year.

GEMMA S

Amazing service through out the whole process of trading cars in with Newton & Lee.
Very approachable and friendly staff with great attention to detail.
Would definitely return in the future but for now I'm more than happy with my new purchase.

KANA Y

Pleasant to communicate with, responsive as well to questions. Based on my 1x experience with them I would recommend them. Their prices seem reasonable as well. The people I spoke with there were all very lovely.

Philip W

Flawless from start to finish. Joe was first class, the communication was excellent. The car was presented brilliantly, and any issues were addressed. Very friendly staff.

JOANNE H

Very friendly and helpful, gave me good advice as an inexperienced driver/buyer. They were very patient with me and my indecisiveness. I have popped back today and they were very helpful and efficient. Would highly recommend Newton and Lee

graham h

Great service from start to finish

ASHLEY R

Excellent service, helped me find something that was very suitable. Would highly recommend.

BRIAN P

They were helpful and very polite Barry was very good

JOANNE B

Excellent service received from Joe. Friendly and helpful.

EMMA C

Anthony who sold me the car listened to what I wanted and found the best deal for me. I was well looked after would highly recommend this garage.

Sam G

I was having such a stressful time looking for cars from corporate dealerships and thought I'd look closer to home and I'm so glad I did! From the first phone call to Barry I was instantly treated like a valued customer and not just a sales target. Joe was amazing arranging my test drive, answering all my questions and keeping me up to date with everything up until I collected my car. They go above and beyond and I couldn't recommend them enough! Thank you so much!

SOPHIE B

The salesman we dealt with was very professional and listened to what we wanted in a car to help us get the best car for us. The service he provided was second to none and we couldn't be happier with our new purchase.

TERENCE H

The service received was professional and thorough. Questions were answered immediately and in full. Alternative vehicles were considered and there was no pressure to hurry the process. I felt valued and was entirely comfortable with the purchase.

GLEN S

Very friendly and helpful staff. Were very helpful with the paper work and made the whole process seamless.

KARON P

Very friendly helpful service.

GLEN S

Excellent service from all the staff especially Bryan as he sorted out all the paperwork required and makes a great cup of coffee :). Would highly recommend Newton and Lee Automotive Ltd to anyone looking at buying a used car.

MATHEW A

Great communication during negotiations with Barry.
Got train up to dealership and again treated well.
Bought car and on way back and first use headlight fault light came on.
This was resolved locally and at no cost to myself.

Had car for 3 months now pleased to say all going well.

LINDA M

Amazing friendly team

STEPHEN M

Customer oriented. Very helpful. Any issues dealt with swiftly.. Great service

MORAG L

Excellent service and communications

DAVID G

Very friendly and professional. Not at all pushy but very helpful. Made buying a car, which I hate, tolerable.

FIONA H

Friendly, hassle free car purchase. Would highly recommend these guys. Bryan was great to deal with and along with Barry they have a wealth of knowledge and are very happy to help. Extremely pleased with our new car. Thank you very much.

GARY N

Had the car I wanted, nice friendly people

JILL D

Very good experience made buying a car easy would highly recommend this garage

CONNOR S

We were dealing with Barry, he was a great help through the full process. The car was ready and waiting for us for bit test drive and collection.

MARK H

Friendly and professional team, who provide a great customer experience from the moment you walk through the door.

I love the car and would absolutely recommend the team there.

ABBEY C

Excellent service all round. Extremely happy with the entire process which was made so simple by the great customer team. Special thanks to Brian who provided lots of clarity throughout. Couldn't be happier with my experience and ultimately my purchase. Would definitely purchase from Newton and Lee again.

MOHAMMED A

Absolutely brilliant service, excellent experience travelled quite far and was treated in very welcoming manner.
Definitely worth the trip, would definitely recommend!

KATHRYN B

This is the second car I've purchased from here and yet again, the customer service was spot on. Never rushed or pressed into making the purchase, even though I knew I wanted the car.
There were some tiny things I'd asked to be rectified after buying the car and the car was booked in straight away without question.
Only thing that could improve the service is a cup of tea and a biscuit. The world works better on tea and cake!

ANDREW L

Good service, very patient in waiting for V5 coming back for my part ex

STEVE W

Very good customer service, both friendly and informative
without trying to overdo the sale. We traveled up to the North East from the Midlands staying overnight in Durham
arriving in Concert the following morning where the transaction went very smoothly

MARTYN K

Exceptional service from Newton and Lee Automotive. They couldn't do enough to help. Customer service was second to none and they even topped up the car we bought with fuel before we left.

JOHN S

Excellent service and efficiency

COLIN G

Good and friendly service no pressure all delivered as agreed bought over Internet no surprises

DAVID M

Excellent, no hassle, or salesman pushing you. Gave a very fair trade in price, then they did all the paperwork for me. It was a pleasure doing business with them, and got a decent warranty as well. thanks guys

JAIMIE B

Professional service, nothing too much trouble, felt confident in buying my car from them, happy friendly service all round

RACHAEL J

Absolutely fantastic service from the outset. Bryan was extremely efficient and made the process very easy and quick. There were no sales pitches / pressure it was an absolute pleasure. Can highly recommend and will be sure to carry out any future purchases here.

STEVEN H

The service I received at Newton and Lee was excellent, they went above and beyond to make sure that everything was in order with my car. They make you feel welcome and they do everything in there power to get you the car you want at the price you want. I would recommend them to anyone. Thanks newton and Lee.

ISABELLA O

An excellent service by Bryan
He answered all my questions in relation to the car I was going to purchase.

PHILIP B

Excellent service and great cars.

KEVIN J

Really pleased with the care and service offered by Brian when buying my car.
First class

RAYMOND S

Thank you for a pleasant experience in purchasing my car, no pushy salesman here they just left you to test drive the car and check over at your leisure. Although I had trouble with the paperwork with the car I was exchanging they were very patient and actually sorted it out for me. I would highly recommend Newton and Lee.

PAUL W

The lovely people at Newton and Lee made buying our Suzuki Vitara an absolute pleasure. They were honest, friendly and very helpful through the whole process. We will definitely buy from them again next time round . Highly recommend them to anyone wanting a hassle free car purchase .

STEPHANIE C

This is by far the best customer service I have received from any garage Joe went above and beyond to help with my purchase it went smoothly and I'm very happy

SARAH B

Excellent service, nothing was any trouble. Good communication would highly recommend.

PAULINE M

From my first conversation Barry was friendly and helpful. We went to look at the car and took it for a test drive on our own so we had chance to talk without any pressure. They then held the car for a very reasonable deposit until we were ready to collect it. If there was one minor comment to make it was the car had little to no fuel in the tank and not knowing the area we didn't know where the nearest petrol station was. Other than that great service and happy with the car so far.

MARGARET S

Very friendly and informative service throughout the sales experience. Very helpful when arranging test drives and vehicle pick up

DAVID L

Great service, experienced Staff.

SAMANTHA W

Very helpful, friendly and honest and whats more, patient with me as it was my first time buying a car by myself so I was a little nervous. Brian told me to take the car out for a test drive for as long as I liked to get a good feel for the car, just as long as I brought it back before closing time! I would definitely recommend Newton and Lee to all my family and friends.

COLIN L

An absolutely excellent place and very friendly and efficient business we bought a a new car here and it was best service from start to finish

THOMAS H

An absolutely first class service from the guys at Newton & Lee. Barry was so helpful from the first enquiry I made right through to me buying the car. Hands down the best experience I've ever had when buying a car. I would highly recommend using these guys to anyone who is looking to buy. You can buy with complete confidence from them, which we all know isn't always the case in the used car market!
Five star service and cars all the way from Newton & Lee.

BRYAN G

very fast and friendly.

PETER C

Very helpful and very pleasant to deal with

GORDON W

We went to Newton and Lee to look at a car we had seen on Autotrader. They dealt with us courteously from the outset, facilitating a test drive and allowing us ample time to look the car over. There was no attempt to apply pressure on us to make a purchase.
Once we had decided to go ahead, the process was smooth and efficient and we collected the car at a time convenient to us. It had been very well prepared and we are very happy with it.
I would have no hesitation in recommending them to anyone seeking to buy a car.

CHRISTOPHER C

Excellent service, would highly recommend,

JULIE M

Absolutely spot on from start to finish. cannot fault them. Car was spotless and looked like new. Tje guys were very friendly.

LAURA C

So helpful but not pushy with sales at all!! Gave me all the information I needed and helped sort all the small details. Great company! Love my new car

MARY F

Responded quickly to my initial enquiries. Staff were friendly and helpful.
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ALISTAIR T

Service was excellent, very helpful and not pushing to buy which you get from other dealers, would recommend to others.

RICHARD M

Great service and hassle free would definitely recommend Newton and lee

KATHRIN T

Quick to correspond, car was as advertised, no game playing would buy again
Great- thank you

DANIEL O

I would highly recommend newton and Lee. Brian was very helpful and friendly and made the whole process very smooth and easy from the test drive to purchasing the car.
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STEPHANIE B

Excellent customer service and recommended a car perfect for me.

STEVEN W

They were very efficient and Brian was very helpful and knowledgeable about the car we purchased and even put some fuel in the car for us,very friendly staff .My wife left our house keys at the showroom and it was no trouble to them to post them back to us. Thankyou very much for your service.
I would recommend them to anyone.

JOHN B

Easy to deal with and great service from Bryan

ANDREW L

Friendly and professional, absolutely exceeded all expectations! Can on the recommendation of family and very impressed!

DOREEN M

This garage is a true family type garage giving the best service Ive ever had. They have a great stock of cars across all makes and prices. Visit here first.
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ROSS L

I bought a Volvo V60 from Newton and Lee Automotive. The car was as described and very well presented for the Test Drive. They allowed me to reserve the car prior to viewing as I was traveling a far distance to view.

I'd agreed to buy the car and then collected a week or so later. They very kindly picked me up from Durham station to sort out driving away in my new car.

Barry and his team were excellent and nothing was too much trouble. I wouldn't hesitate buying another car from here.

DANIEL G

Brought a Volvo V40 from them, good service, car is a dream

GARETH C

Had an amazing experience with Newton and Lee. Brian was top class sorted out what needed sorting out straight away. Definitely recommend them 10/10

LEAH P

Seen a car I wanted on auto trader but the sales room was shutting soon. Called ahead and they stayed open for me. Bought the car on Saturday night and they had it ready for me on the Monday with the promised new MOT and they painted some scratches on the back of the car. Looked brand new picking it up. Brian was so lovely and helpful. Thank you so much for my car I love it! Would definitely recommend and use again.

SCOTT R

Absolutely easy to deal with. Bought the car online without a visit. They could not have been more helpful. The car delivered to Scotland when the said it would be, and in the condition they said. Will def deal with them again

KAY G

Highly professional service from friendly, knowledgeable staff. Customer service is second to non.
I recommend Newton and Lee

GRAHAM M

All the team were very friendly and they were able to make the car available for us to take away at short notice saving us a return trip. I would be happy to recommend them to other buyers.

JULIA N

Friendly, welcoming and honest staff, Easy transaction with lots of options for purchase. We decided not to trade in our old car but it was offered as a choice. Love our new car!

KEVIN E

Great customer service from the lads at newton & Lee. Let you make your own mind up on the car and dont try and pressure you. Give us a great trade price on my car and got everything sorted for us on the new car.

ABIGAIL C

Excellent service.
Bought my first car for them extremely friendly.
Barry the sale person who I dealt with was excellent and patient.

ELLIE D

Fantastic service from Bryan when we bought our daughters first car. He wasn't at all pushy and made sure the little few jobs that needed doing on the car were done for when we collected it. Would definitely recommend them.

IAN N

No high pressure,just good old fashioned style, let you choose at your leisure and nothing was a bother.......nice in this day and age.

DARREN H

Very helpful, friendly and went out of their way to help

JULIA M

Excellent service
Very friendly
Very helpful
And I got the car I was looking for

ANNE T

Very friendly and honest people . Very easy process and nothing was a bother

HANNAH C

Very helpful and polite staff. They weren't at all pushy and I felt listened to and respected. This was a much better experience than I've had previously at main dealers.

TERESA H

Excellent service everything was done to make the handover of the car as stressfree and easy as possible. Friendly helpful staff and we are delighted with the new vehicle. Happily recommend this company to anyone looking to purchase a car.

LAURA H

Nice easy transaction car ready to leave full tank of fuel added what more can you ask for great service

MICHAEL D

Brilliant local garage with friendly staff

GLEN C

The level of customer support provided was really exceptional - from start to finish the whole process of changing my car was conducted smoothly in an extremely courteous and professional manner. I would have no hesitation in recommending Newton and Lee to friends and family.

MICHELLE P

They were very helpful and friendly. They assisted me with all my queries and they went above and beyond to reassure me that trading in my old car to purchasing my new car would be a smooth transition.

CATRIN G

After purchasing a Honda CRV unseen, a couple of small issues where sorted ASAP with no hesitation.

ADAM G

Impeccable service from start to finish. Bryan in particular is one of the most friendliest and down to earth salesman I've ever had the pleasure of dealing with. From initial enquiry to collection of the car, nothing was too much trouble. I was given an excellent price for my part ex (even with some cash back) against my new car and I couldn't be happier. They've got a fantastic range of cars in stock to suit all budgets and needs. Don't hesitate checking these guys out. You won't be disappointed. Thank you so much!

DAVID A

Friendly staff, quality vehicles. Well pleased with customer service, highly recommended!

BILLY P

Fantastic people to deal with I bought a Panda Trekking online last week and had it delivered, I can't recommend this business enough , my car arrived at the appointed time and I'm over the moon with it very happy thanks guys

BARRY S

Great service from the team. Especially Barry on sales and Lee the delivery driver who travelled a great distance to swap vehicles. The sale was all done via telephone and went without a hitch. I'm very pleased with the vehicle and would highly recommend their garage to others looking for a great car and deal.
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HAYLEY P

Lovely guys and didn't push to buy.

JOHN D

Highly recommended. 2nd vehicle I've bought with them and Bryan is a pleasure to deal with. Everything made easy from viewing, test drive, right through to purchase.

JOHN A

Being a first time customer of Newton & Lee,
I found them really good. Not pushy you made your own mind up. I was given a very good tradin piece against the car of my choice. I found them orientated to given the customer the best possible service.
Thanks to all the team.

THOMAS W

Excellent dealership. Brian was great, extremely helpful and professional. Got the car we wanted and it was ready for us in a day. Very happy with our mercedes and would recommend Newton and Lee to anyone looking for a car

JOANNE B

Excellent service from start to finish. Bryan was very friendly, welcoming and helpful all through the purchase. Have just passed my test and this is my 1st car,love it. Would recommend Newton and Lee for their knowledgeable and friendly staff and a fantastic range of cars to choose from.

GRAHAM B

I told them exactly what I wanted and they kept me informed until the car I was looking came in. They arranged for a tow bar to be fitted to the car I wanted ,and I was given the exact figures for the trade in price of my old vehicle, the cost of tow bar and the monthly payments of the new vehicle. Friendly and professional, I was glad I returned after previous good experiences with them.

BRYAN L

They offered a quick & reliable service & helped me get the car I was after.

ALEX R

Really kind and professional would definitely recommend

SHAUN D

Professional smooth transaction throughout.
Excellent communications.
Fair prices on used cars and fair prices for trade in.Highly recommend them to anybody.

STEPHEN C

Very good customer service, very informative and helpful

NIGEL H

Great friendly service. Pleased with the car which is in immaculate condition
and runs well so far although I havent used it much yet.

JENNA H

Great experience and couldn't have been more honest and helpful

VERONICA T

Gave me all the info on the car, showed me the service manual telling that the car had been serviced every year. Let me test drive the car and Barry was very helpful and made me feel very comfortable

JOHN S

Very friendly and professional staff, Brian who looked after me was first class took all the hassle of buying a car away from me and sorted everything out for me.

GARY E

Recommended, helpful and friendly, even delivered the car to me.

KEVIN T

Straight talking no bull quick and efficient

SUSAN S

I bought my Volvo XC60 from here last week. Barry was very friendly and helpful and not pushy so I immediately felt comfortable about asking any questions. The car was immaculate with fsh. I received a fair price for my part x so overall a good, pleasant easy transaction. I would definitely recommend and buy from here again. 5*. Cheers Barry 👍

TIMOTHY H

I bought a 2nd hand Peugeot 2008 from here. It had a full service history and appeared in good condition. Mr Peacock (the dealer helping me) was very helpful without being pushy which was nice.
Now, 6 days after buying it, the engine warning light came on, which obviously was very disappointing, so I called Mr. Peacock and he arranged for me to bring it in first thing the next day (it was too late to go that day). I got there and they checked the problem and had me sorted within 20 minutes (a sensor needed resetting and have had no problems since).
There are always some risks with buying a 2nd hand car and they are to be expected, but i was very happy with the manner in which they dealt with the problem - they were just interested in sorting the issue for me asap, not making excuses (as i say, this was just a computer / sensor issue, not an obvious mechanical fault, the rest of the car is working perfectly), which is why I'm giving them 5 stars.

LYNN S

Helpful.explained everything well
Would definitely recommend to others

Jeanette L

Bought my new car from Newton and Lee Auromotives.
Excellent customer service. Very polite cheerfully and chatty salesmen. (Brian was loverly.) Not at all pushy, give me great trade on on my old car. Will definitely buy again from them. 5⭐⭐⭐⭐⭐ service.

SHARON A

Friendly and helpful, quickly got my new car to me with all the little jobs completed.
Would recommend.

MATHEW A

Really good customer service and was not pushy on me buying a car there and then. The seller was really helpful with any questions I had and allowed a test drive of the car before a decision was made. They valeted the car as well as provided a full years MOT and offered a free MOT next year through the mechanics associated to the dealership. The dealership also completed the road tax on my behalf saving myself time and allowing me to take the car away that day.

LYNNE B

Excellent service - everything completed as promised and so easily. Great helpful team - no heavy sales techniques just honest no nonsense helpful information- would recommend

LYN F

Very good no pressure to buy, plenty of time to think. A good test drive. They were very helpful at every step.

DAVID T

First class friendly service nothing too much trouble from the sales team, the vehicle presented well a pleasure to deal with

NORMAN D

only had the car a few days but found the whole deal went extremely well
'does what it says on the tin'

YVONNE H

Fantastic customer service, nothing was too much trouble. Would definitely use Newton and Lee again.

CORBIN B

Barry was professional and a delight to buy off, but the whole team were extremely helpful and friendly. We bought a 13 plate Volvo S80 from Newton & Lee and were overwhelmed with how great the customer service was! Will definitely be coming back when we are looking for our next car.

PAUL R

Without doubt.the best used car dealers I have ever bought a car from.
I really can't stress how different it was to any other dealers (especially main dealers) an absolute pleasure to do busineass with this dealer and it is a shinging example.of how to treat.your customers from start to finish they get top marks for service, quality of vehicle, pri e of part ex and overall deal and not to mention its a very relaxing environment to be in
Thank you and I can highly reccomend this dealers to anyone and everone...

LYNN M

Friendly staff, great service, and great after service. I would take my daughter there for her first car.

KAREN C

First class service very courteous ,very friendly ,no sales pressure just good honest professional advice. .Would definitely recommend this company

CLAIRE G

We recently bought a Fiat 500x from Newton And Lee. This is our second car from this garage but certainly wont be our last. Simply a fantastic experience from start to finish. They simply dont buy or stock anything but quality cars in my view. Anthony has always been great to deal with and recently met Bryan who we dealt with during my most recent purchase. Great guy who has loads of experience and knowledge and a no rush service. In the time that I have known and dealt with them they have tripled in size and moved to a much larger premises. However they still maintain that small garage feel and even the owners stop and have a chat with you when your in the garage. Any small problems or issues are dealt with quickly and without fuss and both cars I have bought have been in showroom condition when I have arrived to collect them.
A company that is expanding because of its success but has not forgotten how to look after their customers. I will be back again in the near future when my own car is due to be replaced.

LEE H

I have bought a lot of cars in my life,Newton Lee have been the best by far.
From the sale to the service team have been friendly and fantastic.
I will always use them for future vehicles .
Many thanks lee.

LYNN S

Most helpful. Would definitely recommend if you want a car . Go there
Spot on

DEBORAH D

Courteous, helpful service during the pandemic. I was happy with the price we agreed and the trade in on my old car. Lovely people to deal with. Very happy with the car, and a few initial problems were sorted out under warranty with no quibbles. Excellent service.

SUE B

Bought my dream car from Newton and Lee via the telephone and Bryan could not have been more helpful. He organised everything, including the retention of my personalised number plates, taxing my new car and delivering it to my door. The process was completely smooth and I thoroughly recommend Newton and Lee.

Christine S

Nothing is ever too much trouble for Newton and Lee.Their informative staff are polite,very helpful,and they have now given me two very good deals, which are really appreciated.

Ben T

Really helpful and happy to help aswell

Bernadette S

Great service through the whole process

DANIELLE A

I was wary of travelling to buy a new car from an area I didn't know, but the boys at shop put my mind at ease, they phoned me up prior and arranged a viewing on the car I had my eye on and gave me the opportunity to test drive the car as well. Upon driving and inspecting the car I fell in love with it. I put a small deposit down there and then so I could secure it, again the boys at the garage made the process so much easier and arranged a pick up time for the car as well as provided me updated information for the details.

DAVID F

Very good extremly satisfied. Would usethem again. Plesure to deal with such nice people.

PHIL S

without doubt best used car place iv,e purchased car from and thats been a few couldn,t do enough to to help did brian beautiful cars on site no pushy sales men a pleasure to buy from be back straight away when car needs up dating 5 stars from me

STEPHEN W

Fantastic experience from start to finish, no pressure or hassle, very fair price for part exchange and very quick turnaround to collect new vehicle. First class service 10 out 10.

CRAIG L

Excellent service, no hard sell and open conversation on trading existing car. Would recommend to anyone and would use again.

IAN W

A pleasure dealing with all the staff at this dealership. From the first contact to arrange the test drive, to the collection of the vehicle a few days later. The vehicle was ready to collect when I asked for it, and everything went seamlessly. Very professional and amicable throughout the whole process, I would definitely recommend this dealership.

ARNOLD W

I was very satisfied with my experience of buying a car from Newton & Lee. After a test drive, I bought the car and they had it ready for when I wanted it a couple of days later, serviced, tested and cleaned. It was a very 'easy' straightforward process with experienced and knowledgeable salespeople.

SHAUN H

Excellent service from start to finish. Even opened up on a Sunday especially for us. Bryan was very helpful did not rush us at any time. Would highly recommend this garage.

EMILY S

My experience with Newton and Lee was great from start to finish. Very helpful and friendly staff! My new car is in great condition, couldn't be happier! Would recommend to anyone!!

JOHN W

Very nice people to deal with and a good selection of cars to choose from

WILLIAM L

They did everything I asked for before collecting the car the car was ready at the correct time good experience

KARLENE M

Very friendly and helpful. Gave me information and kept in contact throughout. Would certainly recommend and return for future purchases. Found exactly what I was looking for.

JOHN E

Bryan the salesman was very friendly helpful any did everything he could to made buying a very easy. I would definitely recommend them to anyone

RUSSELL A

friendly staff, straight talking. My father was really happy with the car deal he got from the garage.

NICHOLAS D

Had a good test drive. Took as much time as needed to exlain things. Additional service provided.

RACHEL Q

Very friendly and honest dealership, no hard pushey salesmanship just plain honest facts which as a woman was refreshing to experience and was made to feel at ease and was informed and updated throughout without having to push for information or feeling baffled or confused. Highly recommend, excellent customer service and respectable dealership.

MARGARET N

Staff were amazingly helpful throughout and made the whole experience so easy.

JEFF M

Cheerful and friendly sales people. Impressed with the car I bought. Clean and well presented.

CONNOR R

Friendly staff got the deal done quick and were helpful with information about getting my first car

LOUISE C

First time we have bought a vehicle online, and were thoroughly impressed with every aspect of the purchase from the friendly professional people to the super efficient service, and are really pleased with Honda CRV we bought. would give 6 stars if we could ,thankyou

ROONEY M

I have just bought a Volvo from them & would have no hesitation recommending them.

ABRAHAM R

Got an amazing car and with all the excellent specific filters could find exactly what I wanted ! Perfect site in my opinion wouldn't go anywhere else !!

Ian O

just got used car from this dealer and it is excelent the car was handed over imaculate had just over two weeks now runs like a new car the salesmen and staff are very knowedgable and very helpfull the car was serviced and mot with a good waranty with a few jobs other garages might have let go i am over moon with it and the way the staff handled the sale cant praise them enough would recomend anybody to buy from them they only sell good cars checked over by profesional fitters.so for the salesmen five stars and the rest of the staff five stars well done newton and lee

JACQUELINE S

Very knowledgable and sales man very helpful , trustworthy when they let you test drive the car

ROSEMARY R

Great service all round. Great to be able to test drive

STEPHEN F

We brought a skoda octavia and its been fantastic.the staff are very experienced and friendly and we got a really good deal with extras.would highly recommended them .

MICHAEL G

Fantastic service from the staff. They made me feel like a valued customer. I have no hesitation in recommending them to anyone looking for an honest down to earth dealer.

JOSEPH A

excellent staff bent over backwards to help find me the right car delivered car done everything that i asked for would deal again with newton and lee

SOPHIE C

Bought a nissan juke from here car is great and customer service was great too!

ALAINA T

I found staff really helpful they did not push us to buy and answered all of my questions very honestly and they gave good advice. I was left alone to browse and we felt very at ease whilst at the garage, the whole process was stress free and very easy. I would definatly recommend this garage and I will be going again when we are upgrading my husband's car.

TIMOTHY M

The purchase was easy but there were/are problems with the vehicle. Despite these problems Newton & Lee are working at addressing them all and I am confident that they will be solved to a satisfactory standard.

STEVEN A

1st class service from a car sales garage that the Consett area has needed for a long time

STEWART W

Excellent service, fair straight and honest. They did exactly as I'd hoped for. A pleasure buy from

IAN M

No hassle or pressure to buy. Given time to have a good look over the car.

ANGUS B

Brilliant service Car seen on a Sunday when showroom was closed Viewed and Test drive Tuesday Bought and in our possession Friday

COLIN M

Excellent service from the staff. Very helpful and friendly.

GARY J

Newton and Lee Automotive Ltd are an outstanding dealer...excellent customer service very detailed in what vehicle they are selling To say I would be over the moon with my purchase.. would not be an exaggeration...top marks all-around!

GEORGE H

Down to earth sales team no pushing to buy when.you do buy everything done guickly and efficiently.

John k

Outstanding service very friendly none pushy staff very easy to deal with and very helpful,hassle free purchase would highly recommend.

ANN C

Excellent service from beginning to end. Very helpful

LEE C

Easy to deal with everything they said they would do they did and more very friendly and polite cars are all top quality. Only had the car a week and love it . Great to deal with

LYNNE G

Very helpful and friendly nothing was a bother to them. I was helped with every query and follow up was great , would highly recommend.

HEATHER B

Barry was very helpful, would highly reccomend this car dealer garage

COREY P

This was the first time purchasing a car from a dealership and the experience came very easily. I was given good advice throughout the process and couldn't be happier with the car itself.

IAN J

Fantastic great company who really care for customers

WILLIAM S

Great company to deal with no pushing for sale help with transferring of private plate not a problem when I had difficulty with delay

KAY W

We purchased a 2nd hand Mercedes, there was no hard sell we were allowed to take the car for a test drive, and were not pushed to buy a lovely family owned garage who I would encourage anyone to buy from

Ian J

I found the whole experience from beginning to end fantastic service, friendly staff and the car was prepared and presented 1st class thanks to Brian for all your help

KATHLEEN R

Excellent experience from start to finish. Sales staff(Barry) was a pleasure to business with

ADRIAN W

I found the guys at Newton and Lee to be friendly, helpful and efficient. Buying a car over a long distance especially in lockdown is challenging but it was all completed smoothly and efficiently. And the car was exactly as described and in excellent order. Thank you guys!

ANDREA W

Excellent customer service, enquired on line very swift response. Collected car a few days later in safe and secure way.

CRAIG H

Great service, good selection of cars. Helpful staff.

MICHELLE J

Very helpful happy staff and nothing is a problem would highly recommend this garage

MICHAEL M

Very good service , friendly and sales team made it as painless as possible

TERENCE N

Absolutely wonderful experience from start to finish - purchased pre owned car which was given a full service/valet before I collected it - accepted good offer for my PX trade in - all in all - an enjoyable experience. Furthermore, received 6 months AA backed warranty which covers just about all electrical/mechanical components. Can't say enough about all the staff at this dealership - they were without exception - really nice laid back people - with no pressure whatsoever - I would highly recommend this dealership next time anyone is thinking of buying a quality car. A shining light in this Covid world we now live in.

HEATHER H

No Hassel a pleasure to deal with. Highly recommended

STEVEN F

Excellent knowledge about the car and the service was great from start to finish. Would definitely recommend.

GAYNOR B

Fast response, got me the best deal and I got the car quickly. Staff were friendly, approachable and fun. Really Brill.

MICHAEL S

The team at Newton and Lee are very knowledgable and will strive to find the right car at the right price your budget They don't just try to sell you a car if it's not in stock they'll do their best to find it Would definitely recommend them

SIMON B

Helpful, friendly and DO NOT try to sell you policies, warranties etc that you dont want or need. Highly recommended.

KAY G

Lovely friendly staff great range of cars available. Excellent customer service

KEVIN M

Purchased a car over the lockdown period which thought would be difficult, but Newton & Lee made the process very easy for me. All the staff have been great communicators and delivery went smoothly. Car is in great condition and extremely happy with it, would definitely buy from them again. Thanks again.

TREVOR H

I made an appointment to go and view an Insignia estate at Newton & Lee of which I was very interested in. I spoke to Brian on the telephone prior to going and he greeted me on arrival. I have had a lot of bad experience with buying cars from main dealerships in the past so wasn't really sure what to expect from a smaller dealer. But needless to say what a fantastic experience! It was more like a fun day out than going to buy a car. There was no hard sell and there was no dollar signs in his eyes for commission and he seemed more like a friend than a salesman which suited me down to the ground. We drank a lot of coffee and did a deal with no quibble at all and I was over the moon and left with the car the same day to save me a return journey as I required the car immediately for a new job. There was even three quarters of a tank of fuel in it for me. In the past from a main dealer the car has always had the fuel warning light on and they have offered to fuel it at my expense. There was a couple of issues which I knew about but Brian did offer to get the few things done before collection but as I was leaving with it the same day he said he had it all in hand. To get the few jobs done it wasn't easy mainly due to lockdown restrictions at the time but if I rang and it was Brians day off then Anthony took over and he was excellent with his customer service too. The work was done locally to where I live and sorted direct with Newton & Lee. Basically I will never dream of going to a main dealer ever again unless I was buying a brand new car but as I normally buy one 2 or 3 years old then this was a fantastic experience. When the time comes to change the car I can guarantee this will be my 1st port of call. Well done guys and thankyou.

SHARON A

Very professional and pleasant . Would definitely use this garage again

Johanna C

I have just purchased a fiat panda 4x4 from you and wanted to say how impressed I have been with the service I have received from Barry. From my initial phone call to ask about the car and gain some further knowledge about it, to getting it ready for delivery through to the actual delivery itself (to Norfolk) the service I have received has just been exemplary. AND exceeded my expectations. It lived up to the evaluation of the car Barry gave me. I am extremely happy with my new car.

ERCAN Y

Nice people with right attitude,thank you guys,God bless you all and have nice 2021 ,hope will be better than 2020

BEVERLEY W

Extremely helpful staff, very straight forward purchase. No hard sell. Would definitely recommend.

JAMES T

Great experience and the staff were really helpful.

CAROLE W

Team were friendly, knowledgeable and willing to accommodate my timeframe(which was tight). Felt like a family business should but doesn't always in these times.

LISA R

Fantastic hassle free service from start to finish, very friendly and approachable staff, highly recommend buying a car from this dealership

MIKE A

I wanted a car with good history, relatively low miles and in good condition. Went on Autotrader and narrowed it down to two cars. I made enquiries, one of the dealers never came back to me, however, Newton and Lee came straight back. They offered me a fair deal on my px and put no pressure on me to buy. Since I lived at the opposite end of the country to them, they offered to send me a detailed video of the car and would deliver it to me and collect my px if I decided to buy. I did!! Upon delivery the car was everything and more than they had described. The whole transaction was so simple and both the owners were an absolute pleasure to deal with. I have always been wary of car dealers in the past but Newton and Lee are the real deal. Super friendly, honest and do what they say on the can so to speak! I would buy from them again and would not hesitate to recommend them to anyone. Thank you guys!! Mike Abrahams. Southampton

DAVID P

Very friendly very helpful would certainly reccomend to other people

ADAM O

Fantastic experience really went the extra mile for me and had the car ready for when I wanted it couldn't be any happier 100% reccomend buying from here

JEAN MARC G

Excellent technical skills, Kind mannered, not pushy, all in all a great buying experience. Tony kept his promises and I'll certainly recommend him.

KEITH M

Extremely friendly people very helpful from start to finish

NICHOLAS M

Very straightforward purchase of my new car. Friendly staff. The car was ready on the day promised, and even had half a tank of fuel in. The price of the car was very reasonable. Would definitely go there again for my next car. Highly recommended.

JOSEPH D

Quality dealership with down to earth staff. They give you full piece of mind and deliver on everything they promise.

KATHRYN O

Very friendly experienced staff. Not pushy at all, listen to what you are looking for and what your budget is. Nothing was too much hassel. Very quick and straight forward process.

Excellent service from beginning to end all the staff are amazing

Excellent service from beginning to end all the staff are amazing

JIM M

Thanks Brian and Anthony for your excellent service and and im really happy with the car,i have no hesitation in recommending you to friends and family Thanks again Jim

MARTIN S

Absolutely perfect experience! I live over 200 miles away from the dealers and they've been nothing but helpful and made sure we can do everything in such manner that all the paperwork and everything ready. Absolute smooth process.

JANET M

Excellent experience so friendly and helpful. Couldn't do enough to ensure the sale was straight forward and easy you completed in particular Brian

KATHERINE R

Absolute first class experience, if you are looking to buy a car from an experienced, sales person who won't hound or pressure you then look no further. They truly are down to earth, friendly and I cannot recommend highly enough.

VENESSA C

Excellent experience, saw car on line, booked to have a look and test drive, no pressure at all, very happy with the car so far. Would highly recommend to all

GAIL J

The service I received was excellent. Very friendly and helpful. Kept me up to date on the whole process from finance to mot to picking up my car. Would definitely recommend them.

ANDREW B

Great experience from start to finish. Tony and his team couldn't have been more helpful, particularly when committing to a car unseen.

IAN K

A very professional experience, with helpful members of staff.

CHRISTOPHER J

Excellent experience in visiting Newton and Lee in Consett. From choosing a new car, going for a test Drive, talking through all the options and finally driving away our new Family Car. Special thanks to all staff. If you are local to Consett why travel out of the area to look for a car. Newton and Lee are friendly no pushing a sale that's not right for you. If you are looking to buy a Car look no further Newton and Lee very trustworthy Garage. They even gave us 4 new tyres at no extra cost.

ALEXANDRA L

Great garage very friendly and helpful. Stress free part exchange experience! Thank you Bryan & team I love my new car!

CHERY B

Love my new car!! Anthony was excellent. Gave me a very fair price for my part exchange. Sorted everything out for me so I got my new car much quicker than expected. Will definitely recommend them to family and friends as the service I received was 5 star. Thank you

ALAN L

I bought a second hand car from Newton and Lee Automotive a couple of month back, the car itself is great, there was a few things I wasn't happy with when buying the car but they went above and beyond with no Hesitation and sorted it straight away, I even got a courtesy car while mine was in their garage, and a full tank of fuel when I picked mine back up. Great garage, great staff, all down to earth and honest. Highly recommend these.

GARY R

Brilliant hassle free car buying . From looking around to buying our car everything was just relaxed and friendly would have no problem recommending this dealership to anyone looking to buy a good quality used car

DONNA B

I thought they were very helpful didn't have to do anything they done it all for me. I thought they were amazing and very thoughtful in every way I would recommend them to anybody first class people and very caring. Thank you very much for everything.

NEIL B

Fantastic company, everyone was very helpful made buying a car very simple.even put 4 New tyres on for me.i would recommend them to anyone.a very well run company.

MARC C

Very friendly and very helpful from start to finish

KAREN G

I can't rate this dealership enough. All the staff were extremely helpful and patient trying their best to find me a suitable car.

SHIRALYN L

This is the first time I've bought a car on finance so I was a little unsure what to expect. I felt like royalty and was treated with so much respect by all members of staff there. The whole process was explained to me and never was I under any pressure to buy. When asked what sort of car I had in mind I was then shown the website to take a look if anything took my fancy. There were so many to choose from. I knew I wanted a bigger car and we went from there. Upon choosing the car I was communicated throughout each process. I was shown how to use the car and he even helped me do the car tax which was an added awesome bonus as i'm not good at setting things up like that. A wonderful company to have had the pleasure of dealing with. One very happy customer :)

JOHN B

Straight talking dealership who went " above and beyond" in my recent transaction. Kind of place you can build a long term relationship with return business.

DARREN C

Recently purchased Audi from Newton and Lee found all the staff to be very friendly and helpful. The car was as described on web site and well priced. Could not fault service

RYAN S

Very good customer service with a great car received, could not be happier.

KATRINA G

Travelled 100mile to this garage and I would certainly use them again to buy a car in the future.

LEE B

Not what you'd expect from a car dealership, not pushy or chasing a sale. I always felt in control and never hassled. I dealt with a chap who was great, nothing was to much trouble, he even opened up on a Sunday so we could take the car for a test drive. The whole experience of buying a car was easy and not stressful in anyway. I've had a few small issues with the car since the purchase but the garage always sort things without any quarrels. Great sales and after sales care. I will definitely be looking at using the garage in the future.

MICHAEL T

First class for service and sales will buy another car in a few years nothing was to much trouble went out of the way to assist me

DONNA H

First class service. They are all great guys and literally done everything for me which really helped! I would definitely recommend Newton & Lee to anyone looking to buy or sell a car.

DAVID B

Testimonial :Just wanted to say Thanks very much for the amazing 5 Star service we received when we bought our Skoda recently. Living up in Alnwick we were a little apprehensive about dealing with a garage a little way away. We needn\'t have worried. Everything worked brilliantly and I would like to especially mention Bryan and Anth for what their assistance which was above and beyond the call of duty. They should receive immediate promotion and a cracking salary increase. Thanks again and hope to deal with you again in a few years time (Karoq or Kodiak next time).

JULIAN W

Very helpful and honest gentlemen to deal with, everything went smoothly.

NICHOLAS M

Great service, travelled from Manchester and the car was even better than pictures well worth the trip

PAUL H

My experience and Newton & Lee was great. It was as simple as ringing to make sure the car I was wanting to view was in stock before I travelled, turning up to view and take the car out for a test drive, email them to say I would like the vehicle, wait a couple of days for it to be prepared, then pay and take it away. There was no hassle, pressure or frustration. Fantastic experience, thanks to the team.

LARA L

The staff at the garage were very helpful when I was searching for a new car and also very friendly.

SUSAN Y

Absolutely brilliant ,staff very friendly and extremely helpful.Thank you

PAUL H

Great set of guys, I got a good deal on my new car, very relaxed experience with no pressure.

VALERIE C

Excellent service. Bought a car there for my mother the price was good, communication was excellent, pre delivery service was good and pickup was faultless. Would buy from them again without a second thought.

AMIE R

Couldn't fault the service at newton and lee, done everything I wanted done to the car with no issues. So friendly, staff was lovely to deal with. Was exact car I wanted so I'm was over the moon

ELENA D

Great buying experience. No pressure, full disclosure on the car, delivered exactly what was promised. Would I buy from them again? Yes I would.

SEAN E

Very helpful and friendly staff, specially Anthony who helped me through the process. Sorted out my car purchase with ease. Highly recommended...

JOHN D

Excelent experiance, very helpfull to my requirements, allowing plenty of time for me to arrange the removal of my mobility scooter hoist prior to sale, the same for swaping my towbar. the car was finally delivered within a time span allowing for both insurance and tax to be arranged .

WAYNE H

Excellent service would recommend tony and brian to anyone.

DEREK L

Cannot fault service received. Delivered to the door. Would use them again.

LISA F

The team at Newton and Lee were extremely helpful, they found me the car I wanted and they kept me informed every step of the way. I wish them well and hope they are able to open again in the near future, I would not hesitate to recommend them to all my friends. I love my new car just wish I was allowed to drive it somewhere.

AMANDA G

Very pleasant easy purchase. Looked after well and car has been a dream although we haven't been able to do much driving because of the virus.

RICHARD M

Brilliant friendly service, very helpful guys, delivered the car on time, would definitely recommend them 100%

VICTORIA B

Seen a car on the internet and rang the car garage up, spoke to a lovely guy and arranged to go and view it, he told me he would keep the car for until I got there, Went to garage couple of days later and the car was fab, in great condition, the 2 men at the garage were absolutely amazing, so friendly and helpful, they went above and beyond for me When I picked the car up the next week it was like a brand new car, I would highly recommend this company and would certainly go back when I need a new car, 🤩

CHRISTOPHER W

The car is brilliant and the service is second to none. Newton and Lee helped me through the whole experience and they will go the extra mile. If you are looking for a decent motor with exceptional customer service than Newton and Lee is the place to go. Thanks guys!

ADELE M

Absolutely amazing guys Tony &Bryan would recommend this garage to everyone if your looking for a new car service is second to none .really genuine great cars at a superb price .Adele & Jeff mann

GARY T

very friendly staff,great selection of cars to suit everybodys needs at very reasonable prices,felt at ease with staff very helpfull and not pushy,would highly recomended this company to anyone wishing to purchase a car

KAREN W

Have recently purchased a vehicle. Very helpful, not pushy, answered a lot of endless queries very patiently. Exceptionally helpful and great to deal with. Not in the habit of leaving reviews but they deserve it.

BEVERLEY M

Great dealership, very informative, friendly and happy to help with advice etc

MICHAEL B

Great customer service. Excellent selection of cars.

NIAMH B

Amazing from start to finish, test drove the car on Tuesday and picked it up Friday. Accommodated all of my needs, smooth handover and just so down to earth.

ALISON M

Fantastic service from the team at Newton and Lee and I would highly recommend them

BRIAN P

Excellent service everything about the car was explained in full and I was given a fair price for my trade in and they took care of the hand over car tax excetra on the car I purchased.

ANDREW L

Very friendly and helpful service. No pressure and no hard selling. Found the car I liked and was helped through the finance option which suited me fine. I'd really recommend this place to everyone. Fantastic service.

KARIN N

Excellent gentleman. Was very kind in all he said. Very friendly . No complaints at all.

REBECCA D

Very helpful staff and came away with exactly the deal I wanted

DEREK D

Bought a very good car just before Christmas and the whole experience was excellent . The guys are very friendly ,helpful and not pushy at all. Would buy another car from them without any hesitation

CHRIS M

Great guys, really went the extra mile. I bought the car from distance without seeing it so has to trust them. It was even better that I expected and I am delighted. I Would not hesitate to recommend Newton and Lee

SIMON H

Lovely guys selling fantastic cars with a great warranty for peace of mind. I would highly recommend Newton and Lee and I shall be back in the future for my next car. Many thanks, Simon

CATHERINE R

I saw a car on line and went to the showroom. It was a great experience, no hard sell, just helpful and informative and no bull! Great after sales too. Would recommend to anyone.

JOHN DEREK D

Very good experience with them,All staff are very friendly and helpful Highly recommend them.

ANDREW J

Great service and a pleasure to deal with, very helpful no hard sale just a pleasant service

SHAZIA S

Helpful and friendly staff. Fair prices and genuine cars. Will Definitely recommend this garage to everyone.

IAN B

Very helpful and friendly staff. Would definitely recommend this dealership.

ALEX B

excellent service bought a car from this dealership last week the car was prepped way beyond my expectations tony was a real gent to deal with HIGHLY RECOMMENDED

ELIZABETH J

I felt listened to and was able to make decisions at the rate I needed to. I was shown vehicles that matched what I knew I wanted and could afford.

IAN G

Very helpful and really helped me with the car I wanted

PETER L

I could not have been happier with the excellent customer service received. The sales Manager dealt with the sale and was a pleasure to deal with, he has vast experience in the trade and was on hand to answer any questions I had. He made a 40 mile round trip to pick me up on day of collection and made the whole experience a pleasurable one. I would have no hesitation in recommending Newton and Lee to others and they will be my first port of call in the future.

GRACE B

Very helpful and friendly! Didn't follow you around like most sales people or constantly try to sell the car to you. Instead, they were very relaxed and let us take our time and find a really nice car for a fantastic price. The test drive was fantastic - we had the car for a good half hour and again weren't constantly provided sales pitches - instead we had good conversations about all sorts from animals to politics! These guys are very trusting - I felt completely calm driving the car when other tests drives I've felt a bit on edge. Any questions we did have were answered in detail and completely honest. I part-exchanged my old car and the process was very smooth and I got a good deal for it. I would highly recommend buying a car from these guys, and we will definitely be buying future cars with them. 5-star service :)

CAROLE ANNE G

I got my dream car a purple Peugeot which is steady and reliable and stable. The salesmen were lovely and not pushy at all.

JULIE P

Couldn't have been more friendly. Helpful with no pressure.

ANNE R

It was a pleasure dealing with Tony and Anthony at Newton and Lee Automotive. I got the mini I wanted and the buying experience ran smoothly. I would thoroughly recommend others to consider buying their next car from this company. The communication regarding the sale was exceptional.

TERRANCE S

Buying a car for me has always been a worrying time. This time around it was so much better. The car drives like a dream and the garage did exactly what they said they would do. Full service, mot and warranty. All done with a smile and very efficiently. We would definitely recommend. Thank you for restoring our faith in car salesmen!

GORDON R

Expert care let you browse at your leisure no pushy salesman following you around would highly recommend

SANDRA S

first class service , first class people very reliable. the parcel shelf for the car had been mislaid by previous owner, so they sourced and retrieved it very quickly

IAN J

Trouble free, friendly, professional and helpful staff. We will definitely be back and would recommend

GARY O

Great experience very friendly and not pushy in any way car was at a good price compared to other dealers they even replaced two tyres on the vehicle they sold me and the existing ones didn't look bad at all.

JONATHAN M

Excellent service - I travelled from mid Wales to Consett to buy a Fiat Panda 4x4 with incredible low mileage. They inspired confidence that the car was as described and sent me some additional photographs to support this. I travelled with complete confidence (a 6 hr train journey) and the car was absolutely as expected. They arranged transfer from Durham station to the garage and had taxed the car for me before arrival (noticing I wouldn't have been able to do this without visiting the post office which was closed in the afternoon as the previous drive had been disabled and tax exempt). I had a pleasant 6 hr drive home and the car has performed as expected. One minor issue was resolved without fuss through my local garage with N&L Automotive covering the small cost. I cannot speak highly enough about this purchase experience.

GLYNNE J

Start to finish great guys to deal with No pressure. I got a good deal and first class service.

RICHARD S

Fantastic staff very helpful - fabulous cars reasonably priced too - well worth a look

GARY M

Excellent service would definitely recommend these guys 5star

SIMON J

Really nice and friendly garage. Car was ready when needed and the price was fair.

BRIAN M

Excellent customer service I work Monday-Saturday arrangements were made so I could go to the garage on a Sunday even though they're not open would definitely recommend

CLARE J

Friendly, straightforward, efficient service. Would recommend.

ROBERT L

Good experience very well looked after. Van as per the ad. No hassle. Would recommend the dealership

DEBORAH S

Excellent service friendly and very helpful would highly recommend

DOMINIC B

Out of the 4 cars I have bought, Newton and Lee's quality of service has by far exceeded the standard of all of them. From the beginning the salesman was a really nice guy and easy to get on with. I've had a lot of trouble in the past (mainline uk and Audi especially) so it was nice to be treat fairly. On top of the service he also threw in some freebies such as 15 months warranty, powder coating of the wheels, a new coat of paint and a nice bit of fuel in the tank. So far the car is running great, except for a little problem with the electronics but it will be covered by the warranty. Really can't thank them enough and if anyone is thinking about buying a used car this is the place to go even if was abit of a drive to get there!

NATALIE M

Lovely sales people and no pressure to buy unlike some garages.

DAVID S

After reading all of the 5 star reviews I thought "these guys are too good to be true""¦..I was wrong. From the minute I stepped onto the forecourt I was greeted by both owners who instantly put me at ease. Nice test drive and was given lots of good advice and was very knowledgeable about the car I was interested in. There was no pressure at all and within 45 mins I had purchased the car over a cuppa. I picked the car up yesterday and although the guys were busy I was well looked after. Two genuinely nice guys who can't do enough for you and as I left they told me any problems to give them a call. Nice to know you have good aftercare after such a large purchase. I would absolutely recommend this dealership 100% and look forward to dealing with Newton and Lee in the future.

ABBIE J

I had a great experience with Newton and Lee. On my first visit to browse staff were able to provide me with lots of help snd guidance in order to make an informed decision. A day later I made a purchase. It was very easy with a fadt turnaround to the get the car ready for me. I was kept in the loop the whole time. I would 100% recommend and will go back!

SHARON F

If you like pushy salesmen, don't go here. If you like being hassled and harangued, this is not the place for you. I was left to look around in my own time, but the friendly salesman (can't name him according to these rules, clue - starts with T ends with ony). There was no pressure, nothing was too much bother and the deal was completed quicker than anticipated. Great aftercare service too. Really can't recommend these guys enough - friendly local dealers!

WILLIAM F

Very helpful from start to finish. Impressed by speed of transaction etc. Wouldn't hesitate to recommend to family and friends.

JACQUELINE W

We had a smooth easy transaction from beginning to end, very knowledgable and helpful with advice on everything car related, also we bought a really well priced car with great extras (after care , warranty)

WILLIAM F

Very helpful from start to finish. Impressed by speed of transaction etc. Wouldn't hesitate to recommend to family and friends.

ERYNN M

Very friendly, honest and helpful gentlemen. They made finding and buying my first car a breeze.

FIONA R

We were looking for a car change but really didn't know what type we wanted In the end we bought a Tivoli and what a fantastically underrated vehicle it is. Nothing was too much trouble and no pressuring sales talk. Would definitely do business again with them. In fact I'm thinking already about another car ! Would absolutely recommend this garage if you have are considering a vehicle.

COLIN N

Amazing, friendly and do exactly what they say they will do for you. I was having a few issues with getting a car but the lads there are smashing

GRAIG G

Absolutely amazing service and a good pair of lads there. After being denied my 3rd party finance the lads called me and helped arrange finance through another lender which was cheaper over a shorter term. I travelled from northumberland to get my car and i am glad i did love the car love the service and i will definately be back

BENJAMIN W

So helpful professional and personal will be recommending to family and friends

COLETTE H

Outstanding customer service from beginning to end . Would Highly recommend Newton and Lee Automotive Ltd Honest and reliable guys. Thank you again I Love my car. CH

SUSAN D

Consett has needed a decent car dealership for a long time. These guys have delivered!. The cars are very well presented and in great order, well priced and come with a good package. Easy to deal with and very friendly, fantastic service start to finish would highly recommended to anyone. Thanks guys, we will be coming back in the future.

SANDRA L

Fab experience .. would definitely recommend !!! Helpful and friendly service .

BRIAN B

After viewing 2 other Audi TT's, that were in a poor state of presentation, considering in Dealer's properties. I was pleasantly surprised when I saw the quality and highly polished cars for sale here. I went purely for the TT, but was tempted by 2 Jaguars- same price, age-all immaculate. However, the 2007 Mk2 Audi TT looked much younger than it's age and drove like new. Totally original, apart from upgraded 19" Alloys. Apart from a few tiny stone chips, was immaculate. The friendly and helpful Dealer allowed me to Haggle over the price of £3,900 with 3 Mths Warranty. for £4,000 with 15 Mths Autoguard Warranty-a saving of over £200 and making me feel much safer, for an extra year. The dealer was exceptionally helpful, even after agreeing a price, I said I'd decide later! After viewing 2 more. I rang later the same day to buy it.He even arranged Flatbed delivery 70 mile-for £70. 5 weeks and 600 mile later, I could not be happier. Much admired by my Pals a great bargain. Superb.

Christine S

I would whole heartedly recommend this company. Nothing is too much trouble and they are open and friendly. I got a good price for my car and my new vehicle was ready for collection on my return from holiday, despite a little delay getting a part delivered to comply with MOT advisory. They also helped with the transfer of my private registration plate. Their many years of experience is reflected in their advice. I highly recommend them and will be a returning customer in the future. Thank you.

David G

I have just purchased my second vehicle from Newton & Lee, absolutely fantastic customer service from start to finish. Nothing was too much trouble, always excellent quality cars , would definitely recommend them

COLIN J

Bought Jaguar XF off the Guys. Being honest it did have a couple of problems when i got it home but both Lads aftercare service was second to none. They came picked car up and dropped it back off fixing problems free of charge no questions asked. Fully recommend buying a car from these guys, I know i will be back for my next one Cheers Lads

GAVIN R

A* service. Friendly and good quality. No messing about. Overall happy customer

KEVIN K

Bought a nice car off Tony very friendly and prompt service and assured their support in the unlikely event their a problem Cheers Guys

MONICA L

It has been good for us as customers to feel that the seller is totally honest when selling the car. It has been thoughtful to drive the car before deciding to buy it; gives the opportunity to feel and test the car. I feel invited to buy again from this seller.

steven M

I have just bought a fantastic Renault Laguna from Newton and Lee after `popping in" to see what stock they had. All the cars appear to be well maintained, relatively low mileage and reasonably priced. The two owners running it are very friendly, with no pressure and eager to please. The whole viewing and buying experience was calm, informative and all in all quite enjoyable. I can't recommend Newton and Lee highly enough. (I actually went in with a view to buy one car, ended up buying two! The second car was a lovely little Mitsubishi for 'her indoors'). We are both very happy. Thanks guys!

PAUL H

Recently bought a 55 reg Nissan Xtrail from Newton and Lee, they couldn't have been more helpful and accommodating making the whole process very easy. I test drove the car on the Tuesday afternoon and picked it up on the Thursday with a new MOT. I've had the car for a couple of weeks now and had one minor problem with it which the garage sorted out for me without hesitation. Overall a pleasant experience and I would recommend them to anyone.

oliver B

Very happy, bought a lovely bmw estate from Newton and Lee, came with full mot, serviced and with 15 month warranty. Repaired a minor paint chip on front and couldn't have been more accommodating when I had to change travel plans several times (came up from Leeds to buy car). Would highly recommend a great hassle fee car buying process. Thanks

Victor W

excellent service nothing was a bother for them, highly recommended by me

BRIAN H

The car advertised was a trade in Audi TT for £1500,went to look & the dealer was totally honest in showing the car for what it was & what it wasn't.the car had 6 months MOT but for piece of mind he would put on a new MOT.The car passed with advisories on the tyres so he put new tyres on! I have no hesitation in recommending!

graeme S

A fantastic service from start to finish. The car was delivered to my doorstep and was exactly as described. They even included an extended warranty at no extra cost. I would definitely recommend Newton & Lee Automotive Ltd.

STEVEN D

Excellent service and i was soo keen to pick up my new car that one of the staff came in on good friday when the business was supposed to be shut to let me drive it away

SARAH H

Absolutely fabulous company quick, reliable and trustworthy, definitely recommend to anyone.

SUZANNE R

Thank you so much for helping me and my husband to find out perfect car.
I personally can't recommend yourselves enough. Very good customer care and excellent customer service. We would definitely use yourselves again if required.

DAVID S

First used car purchased from newton and lee, could not fault the service, very helpful staff. If you are looking for a used car try newton & lee first.

CHRISTOPHER W

The car is better than described and is quality on every aspect. More than happy with the car and the customer service is excellent. They helped sort everything out for me and made the whole experience of buying a car breeze. If you're looking for a decent motor and need help or advice and after care, after buying a you're car. Newton & Lee Automotive LTD is the place to go and I highly recommend. Thank you for a great car and making the experience easy.

DANIEL G

Fantastic service car we chose came with twelve month mot they have me two new tires as they were advisory on mot but not essential fixed handle on car nothing too much trouble

NIMISHA T

Excellent, easy and hassle free purchase of our Toyota Yaris. We arrived from Leicester to buy a lovely little (quite spacious) Yaris for my expecting wife who has fallen in love with the car! Pleasant chaps to deal with and no hard sale of any kind. Buying from here justifies my total round trip of nearly 400 miles to purchase from this seller as reading their reviews beforehand gave me total confidence to buy from them. Thank You

HEATHER C

I had a great experience with Newton and Lee, Anthony was great and even delivered my new car to me. I would highly recommended them.Very happy with my new car.

ashleigh S

Couldn't have asked for a better experience from these guys. Nothing was too much trouble and the professionalism and service was outstanding. This is my second vehicle from this establishment and i'd never buy another car anywhere else. Is highly recommend Newton & Lee to everyone, they were brilliant.

andrew H

2nd car purchased in a year with these guys, there ever so friendly and helpful and gave me an amazing deal! Got the new car ready within 2days! Great prompt service and will recommend everyone to you guys again!

STEVEN G

Excellent service, guys were very friendly, up front and most importantly, very real, no sales pitch just telling it as it is. No reason why I wouldn't go back again, keep it up guys.

MARGARET S

excellent service from the guys. very pleased with the car we purchased

ROBERT M

Bought a Jeep Compass from the gents at Newton and Lee, polite professional service. Can't fault them or the car so far.

Jennifer M

Newton and Lee are absolutely fantastic!! They go over and above to help and also offer great after care service. They offer a personal and professional service and if you are looking to sell or buy a car I strongly recommend that you give them a call first. We mainly dealt with Anthony who is great!! Thank you for your help!! Jenni & Brian McNally xx

ABBIE V

I had a very pleasant and easy experience buying my car, the car was perfect and the company were extremely helpful and friendly. Everything was sorted quickly.

TRACEY D

I would highly recommend Newton & Lee Automotive Ltd. Very helpful at every step of the process. If I ever needed another car I would use Newton & Lee Automotive again. We are over the moon with our new car and would definitely recommend them to anyone. Excellent service all round. Thank you.

Henry W

Excellent to have went out of his way to make sure everything was ok will recommend to all our friends

MATTHEW C

Great and honest cars, Tony was a pleasure to deal with and went out of his way to chase any extra queries I had.

DAVID C

Brilliant service felt they went the extra mile. Full service and mot with new pads n disc prior to collection. Not bad considering I paid under 2k

LIAM H

Very helpful and informative, quick and efficent when dealing with arranging the test drive and the purchase of the car. Would highly recommend.

DEREK S

good choice of cars, very helpful and good to talk to

CHARLOTTE P

Very positive experience, and would recommend to anyone wanting to buy a car from here. Video of the car was sent and held till the weekend till we could travel to view it. Description was very accurate and nothing hidden. Very professional Service and great communication and friendly guys. Price was perfect. Thank you for easy transaction.

NIALL T

Great friendly welcoming atmosphere, no high pressure selling to get you to buy there and then or to agree to anything on the spot, much more pleasant experience compared to some of the larger dealerships in the area. Will definitely consider visiting again for my next car purchase! A good range of cars available at reasonable prices, overall couldn't be happier. Also appreciate being given the 12 months MOT and 3 months warranty

REBECCA R

No problems at all, lovely guy to deal with. Everything went great and I'm over the moon with my new car! Highly recommend

EMMA H

Would highly recommend Newton and Lee to anybody very efficient very friendly excellent set of lads. Thanks Tony

LUCY L

Quick, efficient, fair, not pushy, welcoming, caring and professional.

HENRY C

Dealt with both guys at Newton and Lee. No pressure sales pitch just got the facts about the car . Couple of things needed sorting which were done with service and mot. Set a day and time to pick up car which was ready to drive away after completion of paperwork. Would recommend.

Colin H

Garage staff very helpful , car was very well presented ,when visiting no hard sell.staff very friendly informative about the car I was looking at offered a good trade-in price for my car highly recommend this dealership

AHMED M

First of all , what encourage me to go to Newton&Lee is the good reputation,apparently, they deserve it, Lee&Newton were extremely helpful,they explained every thing about the car(advantages and disadvantages) which I really respect ,and what ever need to be done prior I buy the car , they promised to do and already did it .they kept their word which is a perfect behaviour. with such a friendly attitude and professional manner, you do not need to be worried at all

BRIAN K

Truly five star experience . Car was ready straight away and with a full mot. Also offered to pick me up from the train station which was a great help. Would recommend to others without hesitation.

ALVIN S

Recently bought a car here,could not be happier with the car,their customer service from start to finish was excellent,they were very helpfull with sorting all the documentation out. Excellent service all round,would thourghly recommend.

Dimitrios P

The Newton & Lee garage guys were very professional, friendly and customer focused. I was surprised with the service. Car was ready for collection on time with passed MOT, all fixed and clear. I was helped with a finance, Road tax and all other things required to move the car. Even I was lifted from the train station where I came to collect the car to the garage for free. N&L is a best completed solution for buying your car. Thank you guys.

KIRSTY F

Excellent customer service. Went out there way to come in so i could pick up the car(closed for Christmas)

S WHITE

Great experience today . No pressure honest and open approach to buying a car. Highly recommended . Great to do business with you Tony.